Webex for Developers

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We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...

philbell by Cisco Employee
  • 1106 Views
  • 1 replies
  • 3 Helpful votes

If the redirect URL or other parameters of an integration change and you do not use the most up-to-date Authorization URL, you might receive the below error in your integration: "We've encountered an error. Try again later."   In that case, is it sti...

Call object in List Calls / Get Call Details API has 'personality' field(originator, terminator and clickToDial).When is the personality marked as 'clickToDial'? In addition,What is the best practice to detect whether a call is 'incoming' or 'outgoin...

I created an integration for API access when my account only had one site. The purpose was to download video recordings. Now there are two sites and my app can no longer find any video recordings. How do I make sure that my credentials work for the n...

harrisw by Level 1
  • 471 Views
  • 2 replies
  • 0 Helpful votes

We have a scenario in our application where the Admin can End the meeting, while participants are still in the meeting and we want the participants to be disconnected after the Admin forcefully end the meeting. So far the only calls being made from o...

zsanipo by Cisco Employee
  • 348 Views
  • 1 replies
  • 0 Helpful votes

the request could not be understood by the server due to malformed syntax   My basic rest API was working until 4/29/2022 and now I got the above error. Please help me to fix my JSON (?). I changed the URL POST to 'https://webexapis.com/v1/messages' ...

lynhnn by Cisco Employee
  • 1504 Views
  • 1 replies
  • 0 Helpful votes

1. What is the process to make an ARF format video? I see in the documentation that this is only playable on the CISCO player but if someone makes a video of that format how can we support it?2. If the video file is password-protected, how can we dow...

jozanini by Cisco Employee
  • 580 Views
  • 1 replies
  • 0 Helpful votes