Call Legs and Call minute details APIs

[Raffaele Lagana]

HI Team, Is there any API for call legs and call minute details by platform? Please advise

[Manash Hazarika]

I have found a workaround to us the HTTPS request & get the job done.

Here is one of the request

https://wapdavis.webex.com/davis/api/v1/orgs/{orgId}/dashboards/{dashboardID}/charts/{tableID}/table/show

[dtibbe]

Be aware that this may not be officially supported and may change without any notice..

[Manash Hazarika]

@dtibbe,
Understood. Its was kind of a onetime request to run CDR for multiple Org's so I am all good.

[Manash Hazarika]

Hi @kctrey

Do you know is it possible to run the Calling Detailed Call History for partner Organizations ? I want  to get call details for multiple partner Orgs, is there a way ?

[kctrey]

@Manash Hazarika I think you are meaning "multiple customer orgs" within a partner org. If that's right, a partner-level access token should have all of the permissions to generate and download the report.

Once the new CDR API is available, you will be able to define the Org ID in the API call.

[Manash Hazarika]

Hi kctrey,
Yes correct, that is what I was looking for, waiting for the CRD API eagerly.

[kctrey]

I am assuming you are asking about Webex Calling. A "better" CDR API is due to be released soon, but, in the meantime, you can make an API call to generate a "Calling Detailed Call History" report and then download the report and process it. The report has a Correlation ID field that will help you correlate all legs of a single call.

[Raffaele Lagana]

I don't believe we have any APIs for either. You can add them as a feature request on https://ciscocollabcustomer.ideas.aha.io/ if you wish.