05-30-2024 01:22 AM - edited 05-30-2024 01:36 AM
Hello,
I'm trying to implement an on-demand phone call recording app.
This is a regular phone call session, not a meetings session.
When an extension gets an inbound call or makes an outbound call, I am able to trigger the recording manually and I hear the recording prompt through the phone which indicates that recording is successfully started.
In addition, I see the call details of the device and see that the recordingState is started as shown in the response body of the https://webexapis.com/v1/telephony/calls API:
Now, when this call finished, I would like to be able to download such recording.
When I try to retrieve the recording using https://webexapis.com/v1/recordings, this is what I get on the response:
I have set the Recorder Provider to be WebEx and enable call recording on the user's extension:
That mentioned, how will I be able to Download / Playback the call recording that just happened to an extension.
Please advise.
Thank you,
Michael
Solved! Go to Solution.
05-30-2024 02:02 AM
The recordings endpoint is for meeting recordings only, not for Calling Calls. Unfortunately, there is currently not API for that.
When using a recording solution like dubber, they may provide their own API for that?
05-30-2024 02:02 AM
The recordings endpoint is for meeting recordings only, not for Calling Calls. Unfortunately, there is currently not API for that.
When using a recording solution like dubber, they may provide their own API for that?
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