04-12-2023 01:56 AM
Hi there,
is it possible to auto-mute (browser) videos when the user answers an incoming Webex call? Otherwise, the video has to be muted or paused manually by the user, which is a real pain in the back.
Solved! Go to Solution.
04-12-2023 02:34 AM
Not to my knowledge but Windows has an OS-level audio ducking feature when an application uses the audio interface assigned as the default communication device. Look at the audio control panel applet on the Communications tab.
04-26-2023 04:35 AM
Unfortunately, this isn't a working solution for the issue.
It may me worth noting that our soft phone software by Unify is indeed able to pause background music.
04-28-2023 12:33 PM
You’ll need to vote on or submit a new feature request for that. Others have asked for it over the years, myself included, but it has not been implemented. You’ll need to make a strong business case for prioritizing it over the thousand other things folks are clamoring for.
04-12-2023 02:34 AM
Not to my knowledge but Windows has an OS-level audio ducking feature when an application uses the audio interface assigned as the default communication device. Look at the audio control panel applet on the Communications tab.
04-14-2023 12:51 AM
Thank you @Jonathan Schulenberg, this was very helpful!
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