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Beginner

AP3802 cannot join EWC on AP9115AX

Hello ALL,

 

I have ewc running on AP91915AX and was able to add other 9115X AP, but not the 3802AP. I upgraded the 3802 to version 8.10.121. I am receiving a version mismatch in the logs. I am not sure how to upgrade the 3802 to Version 17. Was anyone able to join 3800 series to EWC?

 

 

[*05/22/2020 13:58:32.7749] CAPWAP State: Init
[*05/22/2020 13:58:32.7766]
[*05/22/2020 13:58:32.7766] CAPWAP State: Discovery
[*05/22/2020 13:58:32.7807] Discovery Request sent to 10.227.13.4, discovery type STATIC_CONFIG(1)
[*05/22/2020 13:58:32.7810] IP DNS query for CISCO-CAPWAP-CONTROLLER.XXXXXX
[*05/22/2020 13:58:41.7489]
[*05/22/2020 13:58:41.7489] USB Device Disconnected from the AP
[*05/22/2020 13:58:41.7489]
[*05/22/2020 13:58:42.7959] Discovery Request sent to 10.227.13.4, discovery type STATIC_CONFIG(1)
[*05/22/2020 13:58:42.7976] Discovery Request sent to 255.255.255.255, discovery type UNKNOWN(0)
[*05/22/2020 13:58:42.7979]
[*05/22/2020 13:58:42.7979] CAPWAP State: Discovery
[*05/22/2020 13:58:42.7988] Discovery Response from 10.227.13.4
[*05/22/2020 13:58:42.8239] Discovery Response from 10.227.13.4
[*05/22/2020 13:58:42.8240] Discovery Response from 10.227.13.4
[*05/22/2020 13:58:47.5001] Start: RPC thread 1953463280 created.
[*05/22/2020 14:00:08.0003]
[*05/22/2020 14:00:08.0003] CAPWAP State: DTLS Setup
[*05/22/2020 14:00:08.4156]
[*05/22/2020 14:00:08.4156] CAPWAP State: Join
[*05/22/2020 14:00:08.4188] Sending Join request to 10.227.13.4 through port 5256
[*05/22/2020 14:00:08.4253] Join Response from 10.227.13.4
[*05/22/2020 14:00:08.4253] AC accepted join request with result code: 0
[*05/22/2020 14:00:08.4255] Received wlcType 2, timer 30
[*05/22/2020 14:00:08.5916]
[*05/22/2020 14:00:08.5916] CAPWAP State: Image Data
[*05/22/2020 14:00:08.5921] AP image version 8.10.121.0 backup 0.0.0.0, Controller 17.2.1.11
[*05/22/2020 14:00:08.5922] Version does not match.
[*05/22/2020 14:00:08.6683] do PRECHECK, part2 is active part
[*05/22/2020 14:00:08.7564] upgrade.sh: /tmp space: OK available 101316, required 40000
[*05/22/2020 14:00:08.8270] upgrade.sh: mount ubifs /dev/ubivol/part1 as /bootpart, status=0
[*05/22/2020 14:00:08.8857] wtpImgFileReadRequest: request ap3g3, local /tmp/part.tar
[*05/22/2020 14:00:08.8860] currentbytes= 0
[*05/22/2020 14:00:08.8860]
[*05/22/2020 14:00:08.8872] Image Data Request sent to 10.227.13.4, fileName [ap3g3], slaveStatus 0
[*05/22/2020 14:00:08.8950] Image Data Response from 10.227.13.4
[*05/22/2020 14:00:08.8950] AC accepted join request with result code: 0
[*05/22/2020 14:00:28.7451] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Image Data(10).
[*05/22/2020 14:00:37.2688]
[*05/22/2020 14:00:37.2688] Going to restart CAPWAP (reason : image download cannot start)...
[*05/22/2020 14:00:37.2721]
[*05/22/2020 14:00:37.2721] Restarting CAPWAP State Machine.
[*05/22/2020 14:00:37.2723] currentbytes= 0
[*05/22/2020 14:00:37.2723]
[*05/22/2020 14:00:37.2731] Image Data Request sent to 10.227.13.4, fileName [ap3g3], slaveStatus 1
[*05/22/2020 14:00:37.2741]
[*05/22/2020 14:00:37.2741] CAPWAP State: DTLS Teardown
[*05/22/2020 14:00:37.2848] DOT11_DRV[0]: Stopped Radio 0
[*05/22/2020 14:00:37.3049] DOT11_DRV[1]: Stopped Radio 1
[*05/22/2020 14:00:38.3463] Aborting image download(0x0): Dtls cleanup, ap3g3
[*05/22/2020 14:00:38.3463] aborting ewlc download C9800-AP-iosxe-wlc.bin ap3g3 Dtls cleanup
[*05/22/2020 14:00:38.3464] aborting ewlc download C9800-AP-iosxe-wlc.bin ap3g3
[*05/22/2020 14:00:38.4629] do ABORT, part2 is active part
[*05/22/2020 14:00:38.4862] upgrade.sh: Cleanup tmp files ...
[*05/22/2020 14:00:38.5143] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: DTLS Teardown(4).
[*05/22/2020 14:00:38.5144] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: DTLS Teardown(4).

3 REPLIES 3
Highlighted
VIP Engager

Re: AP3802 cannot join EWC on AP9115AX

 

 - Make sure that all compatibility-parameters are fulfilled :

             https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

 M.

Highlighted
VIP Mentor

Re: AP3802 cannot join EWC on AP9115AX

I suspect it is a bug

Is there a way you can register 3802 a different AireOS version WLC & then try registering it back to 9115EWC?  If not at least try a factory reset of 3802 and see.

 

HTH

Rasika

Highlighted
Participant

Re: AP3802 cannot join EWC on AP9115AX

Or upload the image to the AP directly.
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