CISCO MOBILITY - AIR-AP2802I - SSID NOT BROADCASTING - BLUE,RED and GREEN blinking lights

[Tonton]

Hi Team,

I am deploying Cisco mobility using a cisco AIR-AP2802I-S-K9 as the master AP (running as controller ). Initially my AP is running at CAPWAP 8.3.143.0 image that is why i did not upgrade the image image. 

The only upgrade i did is to the mobility express image which is AIR-AP2800-K9-ME-8-5-151-0.tar.

After the reboot i ensure that the image has been upgrade and the AP Image type and AP Configuration is at MOBILITY EXPRESS IMAGE and  MOBILITY EXPRESS CAPABLE.

After all the checking. Still the AP is not broadcasting the "CiscoAirProvision " SSID. The AP is also showing BLUE,RED and GREEN blinking lights.

Kindly see attached file for the initial reboot and the show ver

AP Running Image : 8.5.151.0
Primary Boot Image : 8.5.151.0
Backup Boot Image : 8.3.143.0
AP Image type : MOBILITY EXPRESS IMAGE
AP Configuration : MOBILITY EXPRESS CAPABLE

thanks

[marce1000]

 - There is no attached file...

    M.

[Tonton]

-Sorry about that. Please see attached files

[patoberli]

Do you supply enough power to the AP?
Try to reset it with the reset button besides the network port.

[Tonton]

Initially i was using a 3560 switch then i tried to connect to a POE+ switch and even the use a power injector and
Yes i have reset the device multiple times and still same issue.

[caiyu123456]

did you fix it? i have same issue

[gilatzr21]

I have the same issue, after and before converting it to mobility express (ME) I cant see the SSID of cisco aironet 2800I, it is enabled and broadcast with BLUE,RED and GREEN blinking lights.

I have reset it multiple times.

[Scott Fella]

This is a problem with ME when , just go through the wizard from the console

[gilatzr21]

And I cant access to the Web interface, it pings to the gateway and to my laptop.

[Scott Fella]

Did you try using a console cable and from the cli go through the startup wizard? This needs to happen, you will not be able to reach the WebUI until you perform the initial configuration through the console port.

[Alex Alvarez]

This happened when AP cannot join to the controller but i don't know how to resolve yet

[*07/26/2022 23:52:13.3765] CAPWAP State: DTLS Teardown
[*07/26/2022 23:52:13.4531] Script called with args:[ABORT]
[*07/26/2022 23:52:13.5122] do ABORT, part1 is active part
[*07/26/2022 23:52:13.5354] Cleanup tmp files ...
[*07/26/2022 23:52:28.1298] Discovery Request sent to FlexME 192.168.100.104
[*07/26/2022 23:52:28.1526] Discovery Request sent to FlexME ::
[*07/26/2022 23:52:28.1533] Discovery Response from 192.168.100.104
[*07/26/2022 23:52:37.4930]
[*07/26/2022 23:52:37.4930] CAPWAP State: DTLS Setup
[*07/26/2022 23:52:37.9276]
[*07/26/2022 23:52:37.9276] CAPWAP State: Join
[*07/26/2022 23:52:37.9307] Sending Join request to 192.168.100.104 through port 5264
[*07/26/2022 23:52:37.9336] Join Response from 192.168.100.104
[*07/26/2022 23:52:37.9336] AC accepted join request with result code: 0
[*07/26/2022 23:52:37.9337] Received wlcType 1, timer 120
[*07/26/2022 23:52:37.9735]
[*07/26/2022 23:52:37.9735] CAPWAP State: Image Data
[*07/26/2022 23:52:37.9738] AP image version 8.10.171.0 backup 8.10.151.0, Controller 8.10.171.0
[*07/26/2022 23:52:37.9739] Version is the same, do not need update.
[*07/26/2022 23:52:38.0098] Script called with args:[NO_UPGRADE]
[*07/26/2022 23:52:38.0685] do NO_UPGRADE, part1 is active part
[*07/26/2022 23:52:38.0755]
[*07/26/2022 23:52:38.0755] CAPWAP State: Configure

I try  downgrade and upgrade but nothing

This log is from apshell access

[patoberli]

This log actually shows no error at all. What happens afterwards?