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Hi, It came to my notice that many 9100 series AP's (multple models) have put their 2,4Ghz radio in monitor mode. For a certain site I'm pretty sure that it will lead to coverage issues because too many AP's are in monitoring mode. Luckily it is not ...

aflbakker by Level 2
  • 3253 Views
  • 9 replies
  • 0 Helpful votes

Good afternoon, I have a C9124AXE-ROW access point which is not radiating in the 5GHz band. It is associated with a C9800-40 controller with version 17.9.4 Country is MX I have connected in these ports the antennas (AIR-ANT2568VG-NS) and the port RJ4...

Edgar078_0-1707859299587.png Edgar078_1-1707859310378.png
Edgar078 by Frequent Visitor
  • 2364 Views
  • 5 replies
  • 0 Helpful votes

Hello, I have assigned tags to my AP, it is registered and admin status is Enabled. The radioes had admin Enabled but operational status Down. Even though It is up now so I do not see any SSIDs What may be a reason behind that ?

piotrPaszk by Level 3
  • 21386 Views
  • 15 replies
  • 0 Helpful votes

9800 WLC          > Existing AP (1800,2800,3800) DNA License Required                               9100 DNA license required 2504, 5520 WLC > Existing AP (1800, 2800, 3800) No DNA license required                               9100 No DNA license re...

Questions by Level 2
  • 818 Views
  • 1 replies
  • 0 Helpful votes

We are looking to upgrade our C9800-10X10GE modules to C9800-2X40GE modules in our 9800-80s in HA running 17.9.4. The 9800 datasheet states that the modules are hot-swappable. However, when I hot swap them, they don't activate and they don't show up ...

Our guest Wi-Fi is setup to automatically email and text a randomly generated access code to our visitors. When they get the code, it sometimes contains either an uppercase i or lowercase L. I get multiple calls every month with people having trouble...

Lukeatcoors by Community Member
  • 2085 Views
  • 4 replies
  • 0 Helpful votes

I have noticed logs for our switch ports going up/down several times on random occasions (often days/hours/weeks apart) on our 1815W APs under the following conditions:They are joined to one of three 8540 WLCs running 8.10.183.0 or 8.10.185.3Some are...

Hi all,i have 2 AIR-AP3802I-I-K9 Access Points which was connected directly to the 3504 Controller and worked fine. On last Sunday we moved the controller to our data-center and now the APs are connected through switch.the connection is L2 P2P line s...

gm446 by Community Member
  • 4092 Views
  • 4 replies
  • 0 Helpful votes

Good day. I have a wireless network consisting of 9800WLC and 9164 APs I have some users experiencing Whatsapp Dropped calls, and I have started looking at roaming, as the culprit. I see under my client Mobility History under Run Latency the followin...

jacovr by Level 2
  • 2259 Views
  • 1 replies
  • 0 Helpful votes
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