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Cisco 150AX doesn't show Nearest AP. Even though they have joined

DeltaEchoV
Level 1
Level 1

vedantwani_0-1720769075860.png

As attached in the above screenshot none of the client devices show neighboring AP in Network Summary. Is this expected behavior?

FYI, the client can see all the APs but the Cisco 150AX AP is not reporting the same. 

Is there something I am missing?

7 Replies 7

marce1000
VIP
VIP

 

       - Make sure the 150 AX problem is running  the latest firmware , 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

DeltaEchoV_0-1720770175036.png

All APs are running the latest version. Can someone from cisco tech support help me with this?

 

   - This forum is used by Cisco customers , you won't get any replies from them here :
      For official supporthttps://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

DeltaEchoV
Level 1
Level 1

Any one else facing above mentioned issue or is it just me?

Aironet IE 

Advertise AP name 

These two options need to check if you need to see AP name

MHM

Rich R
VIP
VIP

To be honest I'm not sure what should be in there - where is the AP supposed to be getting that information from?
In a controller based environment the WLC/APs are aware of the neighbouring APs and can use that info for 802.11k reports to the client: https://blogs.cisco.com/networking/why-the-802-11k-and-neighbor-report-are-important

I suspect this may just be a hangover from a GUI screen which has been borrowed from the controller code but not used on these APs.  https://www.cisco.com/c/en/us/td/docs/wireless/access_point/csbap/CBW_WiFi_6/Admin_Guide/b_cisco_business_wifi_6_admin_guide/m_8_appendix_a_supporting_topics.html suggests it is used for extenders not clients on these products.

https://community.cisco.com/t5/wireless/nearest-aps-are-not-the-actual-nearest-aps/td-p/3777385 explains how it normally works on a controller.

DeltaEchoV
Level 1
Level 1

AFAIK RRM means 802.11v and 802.11k support. Even the client shows AP has 802.11k and 802.11v support. These APs have integrated/embedded controllers (or whatever it is called). It should show the data.

PS: just for fun I went through techsupport bundle and I can see 2.4 neighbors but not 5ghz neighbors.

RRM Neighbors:
=================
MAC Addr RSSI Srv.Chan
<MAC address> -68 11
<MAC address> -53 1