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1832 ME issue- stuck


Dear Experts,

I am new to Mobility express and Cisco Wlan in general. I have no idea, so any directions will be loads of help.

I got this 1832 and i ran show version, it was showing 8.2.111. and prompt was simply like below
password: Cisco

I type ap-type mobility-express tftp://xxxx and uploaded the AireOS image ap1g4-k9w8-tar.153-3.JPL.tar.

After that it booted and now its showing this


cisco AIR-AP1832I-E-K9 ARMv7 Processor rev 0 (v7l) with 996240/721744K bytes of memory.
Processor board ID KWC202903DH
AP Running Image :
Primary Boot Image :
Backup Boot Image :
Primary Boot Image Hash:
Backup Boot Image Hash:
2 Gigabit Ethernet interfaces
2 802.11 Radios
Radio FW version : 5598e146cdc7a5aa268722d45211b677
NSS FW version : NSS.AK.C.CS-3-fix5

Base ethernet MAC Address : 18:8B:45:0C:49:28
Part Number : 0-0000-00
PCA Assembly Number : 074-104313-02
PCA Revision Number : 01
PCB Serial Number : KWC202903DH
Top Assembly Part Number : 000-00000-00
Top Assembly Serial Number : KWC202903DH
Top Revision Number : A0
Product/Model Number : AIR-AP1832I-E-K9

Also below

capwap Switch to CAPWAP AP type

I am not able to access it via GUI. It got IP via DHCP properly, i am able to ping but cannot access the GUI

AP188B.450C.4928#show ip int brief
Interface IP-Address Method Status Protocol Speed Duplex
wired0 DHCP up up 1000 full
auxiliary-client unassigned unset up up n/a n/a
wifi0 n/a n/a administatively down down n/a n/a

Any idea how to get the ME version of this AP running?

3 Replies 3

Scott Fella
Hall of Fame Guru Hall of Fame Guru
Hall of Fame Guru

I don't know how far you gotten with your configuration, but you also need to make sure the switchport is configured properly.  Here is a link to a section of the ME guide that walks through that piece.  You just don't get an ip and http/https to it until you are past that step.

Cisco Mobility Express Deployment Guide - Deploying Mobility Express [Cisco 5500 Series Wireless Controllers] - Cisco

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Rich R
VIP Advocate VIP Advocate
VIP Advocate

You've provided limited info but it looks to me like you loaded the CAPWAP image on the AP - so you converted it from ME to CAPWAP.

Refer to the doc @Scott Fella linked to and read the Conversion section and follow the process to convert from CAPWAP to ME.

You must use a ME image for that. 

Use the tar file for the conversion.  And note that the tar is only for conversion.

In future if you want to upgrade use the ap1g4 AP image from the ME .zip file which you should have unzipped on your TFTP server.


You can also refer to the following blog posts with your CAPWAP to ME conversion and getting started with ME configuration



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