3802 AP LED turn off after registered with WLC

[boonhine79]

The LED light of 3802 AP is off after registered with 9800 WLC . But the 3802 access point is still working perfectly in providing the wireless connection to the end device .  We have factory-reset the AP and issue remain the same after the AP registered with WLC . The LED is working/blinking during boot up and the WLC registration process and it is only OFF after it has successfully registered with WLC . This issue happened on multiple Cisco 3802 APs . LED state is already enabled on GUI as well as CLI . 

Below is the WLC detail :

Running IOS version : Version 17.9.4

Model of the WLC : C9800-L-F-K9 

AP running on Flexconnect mode

Below is the AP detail :

Software Version : 17.9.4.27
Boot Version : 1.1.2.4
Mini IOS Version : 0.0.0.0
Stats Reporting Period : 180
LED State : Enabled
MDNS Group Id : 0

Appreciate anyone can share the workaround if you encounter the similar issue before 

[Haydn Andrews]

check the AP Join Profile, the LED is probably disabled in there.

Configuratiuon>Tags & Polfiles>AP Join

[Hstadvalkar254718]

Dear  Haydn Andrews ,

thanks for your sharing . 

The LED stated box is already checked by default and the LED issue is still remain off . 

I am wondering this is relate to some IOS bug and the closer IOS that i have found is CSCwf09259 . But it is not matching 100% with my scenario . Just wondering what else is causing this LED issue .

[Jerome BERTHIER]

Hello

Is led state enabled at AP level or at AP profile ?

Did you try to set it on a specific AP (ap name <Cisco-AP-name> led ) ?

Regards

[boonhine79]

Dear Jerome ,

Yup , LED state on APs has been verified in CLI and GUI , both are showing enabled already . But issue remain the same . Even we tried to disabled and re-enabled the LED state on few APs  , issue remain the same . 

[jagan.chowdam]

To verify the LED state of an individual access point, use the following command:

show ap name AXXX-APXXXX.bdXX.f2XX config general

look for

LED State : Enabled

If it's disabled, then follow the procedure

Step 1	Choose Configuration > Wireless > Access Points.
Step 2	Click an AP from the AP list. The Edit AP window is displayed.
Step 3	In the General tab, under the General section, click the box adjacent to the LED State field to enable or disable the LED state.
Step 4	From the LED Brightness Level drop-down list, choose a value from 1 to 8.
Step 5	Click Update & Apply to Device.

Jagan Chowdam

/**Pls rate useful responses**/

[boonhine79]

Dear Jagan ,

Yup , this LED state setting has been verified , the LED state is showing enabled and we can see the LED is blinking when we reloading the AP , but the LED light will just goes off after it registered with WLC successfully . We have tried to enable the flash for 20 seconds manually too , onsite person can see the AP's LED light blinking for 20 seconds , then it will goes off after 20 seconds .