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Gunter
Beginner

[5508,v8.0.133] Ghost APs - DTLS connection issue, Link Failure issue - software bug?

Hi

I have 2x5508 working on the code version 8.0.133. Both controllers are in the same subnet and they are in one mobility group. After the upgrade to the code 8.0.133 (maybe this is only coincident) APs can not create DTLS tunnel and join WLCs. This is what I can see in the Message Logs:

*spamApTask3: Jul 29 22:09:51.476: %CAPWAP-3-DTLS_DB_ERR: capwap_ac_sm.c:8583 58:35:d9:70:10:46: Failed to create DTLS connection for AP  10.35.15.9 (43890).

There is a lot of message like this one for different APs. This message is display on the WLC1.

On the WLC 2 I have a lot of "Trap Logs" like this:

0    Fri Jul 29 21:49:08 2016    AP 'gdanwa1143ji', MAC: 00:3a:99:db:19:70 disassociated previously due to Link Failure. Uptime: 2 days, 07 h 53 m 45 s . Reason: Capwap WTP Event request.

1    Fri Jul 29 21:49:08 2016    AP on the 802.11a radio with Base Radio MAC 00:3a:99:db:19:70 (gdanwa1143ji) is unable to associate. The regulatory domain configured on it '-A' does not match the controller's regulatory domain: -DN

2    Fri Jul 29 21:46:11 2016    AP 'gdanwa1135ji', MAC: 00:3a:99:da:e3:00 disassociated previously due to Link Failure. Uptime: 3 days, 08 h 40 m 51 s . Reason: Capwap WTP Event request.

3    Fri Jul 29 21:46:11 2016    AP on the 802.11a radio with Base Radio MAC 00:3a:99:da:e3:00 (gdanwa1135ji) is unable to associate. The regulatory domain configured on it '-A' does not match the controller's regulatory domain: -DN

4    Fri Jul 29 20:44:13 2016    AP 'gpunwa2201ji', MAC: 58:ac:78:ee:66:80 disassociated previously due to Link Failure. Uptime: 6 days, 04 h 45 m 14 s . Reason: Capwap WTP Event request.

5    Fri Jul 29 20:44:07 2016    AP 'gjinwa2143', MAC: 5c:a4:8a:69:1c:c0 disassociated previously due to Link Failure. Uptime: 51 days, 01 h 47 m 49 s . Reason: Capwap Echo request.

6    Fri Jul 29 20:44:04 2016    AP 'gdanwa2140ji', MAC: 00:3a:99:db:17:f0 disassociated previously due to Link Failure. Uptime: 10 days, 12 h 54 m 35 s . Reason: Capwap Echo request.

And now when I reboot both controllers, logs are display opposite. WLC1 have "Trap logs" - Link Failure and WLC2 have "Failed to create DTLS tunnel". After some times half off the APs are not able to connect to any of the WLCs and I lose half of the network.

I will be appreciated any help or ideas how to resolve this issue.

2 REPLIES 2
d.friday
Enthusiast

Looks like the WLC regulatory domain does not match the APs 

The regulatory domain configured on it '-A' does not match the controller's regulatory domain: -DN

To add your country into the regulatory domain on the WLC... go to Wireless > Country.

Hi

Yes I know about regulatory domain, and I fix this issue. Regulatory domain wasn't changed from a long time but I have this problem from a few weeks. Moreover problem with RD is related with the 5GHz which is disabled on this controller.

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