01-11-2017 02:58 AM - edited 07-05-2021 06:20 AM
we have just upgraded our wireless environment into wlc 5520 and AIR-AP1832I-E-K9 access points , the problem our 7921 wireless phones are having weak signal like 10 meters away from the ap "showing one bar" , is there any way i can improve the phone signal?
01-11-2017 07:19 AM
Do you have issues with any other device when comparing side to side?
-Scott
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01-11-2017 08:25 PM
mobile phones are not showing coverage issue.
01-11-2017 08:27 PM
So it seems to only be a 7921 issue. You happen to be running the latest firmware on the phone?
-Scott
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01-11-2017 08:31 PM
yes it have the latest firmware installed
01-11-2017 08:45 PM
It sure can. Also look at this link:
https://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/unified-wireless-ip-phone-7925g/200032-How-to-get-your-792x-wireless-phones-per.html
-Scott
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01-11-2017 08:47 PM
sorry actually after i checked it is the latest , so we can rule this one out.
01-11-2017 08:50 PM
Is it with all your 7921's or a few? Need to rule out issues with the phone antenna. You already know it's only an issue with the 7921 so nothing on your wireless should change.
-Scott
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