7921 phones suffering weak signal

[baselzind]

we have just upgraded our wireless environment into wlc 5520 and AIR-AP1832I-E-K9 access points , the problem our 7921 wireless phones are having weak signal like 10 meters away from the ap "showing one bar" , is there any way i can improve the phone signal?

[Scott Fella]

Do you have issues with any other device when comparing side to side?

-Scott 

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[baselzind]

mobile phones are not showing coverage issue.

[Scott Fella]

So it seems to only be a 7921 issue. You happen to be running the latest firmware on the phone?

-Scott 

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[baselzind]

yes it have the latest firmware installed

[Scott Fella]

It sure can.  Also look at this link:

https://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/unified-wireless-ip-phone-7925g/200032-How-to-get-your-792x-wireless-phones-per.html

-Scott 

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[baselzind]

sorry actually after i checked it is the latest , so we can rule this one out.

[Scott Fella]

Is it with all your 7921's or a few?  Need to rule out issues with the phone antenna.  You already know it's only an issue with the 7921 so nothing on your wireless should change.  

-Scott 

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