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after black out how to let APs automatically join the controller

haedongchan
Level 1
Level 1

before black out there were 66APs on cisco 5500 Controller

but after black out there is no APs on controller

I expected that AP would automatically join the controller again

but my expectation was wrong.

pls help me guys

 

8 Replies 8

Leo Laohoo
Hall of Fame
Hall of Fame

Check the time and date of the WLC.  If they are wrong, the APs will not join. 

Check if the APs get valid IP address. 

Thanks for the help

total APs were 66, but 64APs joined controller automatically, but 2 APs did not join the controller

I can see the mac addresses of two APs on switches, it looks fine

how can I rejoin the these two APs

 

Are those two APs getting a valid IP address?

marce1000
Hall of Fame
Hall of Fame

 

 - Which mechanism(s) do you use for AP's to have them discover a controller , are they still in place and working ?

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Hi,

 

you dont need to do anything if WLC's time and time zone is correct after reboot. APs will get IPs from previous DHCP servers and will join. check time and time zone of WLC.

 

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Good luck
KB

Thanks for the help

total APs were 66, but 64APs joined controller automatically, but 2 APs did not join the controller

I can see the mac addresses of two APs on switches, it looks fine

how can I rejoin the these two APs

Did the APs also have a power outage? Can you attach a console cable and post the full boot up log?

Rich R
VIP
VIP

Also check https://www.cisco.com/c/en/us/support/docs/field-notices/639/fn63942.html

 

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