AIR-AP1832I-I-K9 not support 802.11a/n/ac

[Mahmoud]

Hello,

I have WLC 5508 with 8.5.161.0 version and two types of accesspoints (AIR-AP1832I-I-K9 , AIR-CAP1602I-E-K9)

I have noticed that 1832 AP is showing the interfaces of 802.11a/n/ac is down and regulatory domain is not supported

but 1600 is supoorted

kindly advise

[patoberli]

Can't see anything wrong here. Just to confirm, you now have two regulatory domains (countries) active?

[Mahmoud]

yes

EG,FR

[patoberli]

@Leo Laohoo Do you know if the two enabled countries could have an impact that the client doesn't select any of the MCS rates? Otherwise I can't see an error that might stop MCS from working.

@Mahmoud Could you create a new SSID without any encryption and check if the data rate is also low and without any MCS speeds?

[Leo Laohoo]

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@patoberli wrote:

Do you know if the two enabled countries could have an impact that the client doesn't select any of the MCS rates? Otherwise I can't see an error that might stop MCS from working.

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Two different Regulatory Domain will impact the rates and the channels.  

[Mahmoud]

so do you have any recommendations ?

do you think if I use one regulatory domain that support the AIR-AP1832I-I-K9 to get the most from the AP I will have a huge impact to the other AP type?

[patoberli]

I honestly don't know, I never worked with multiple regulatory domains.
My gut tells me that it should work. I suggest you open a TAC at this point.