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AIR-CAP3702E-B-K9 - 8.0.133.0 Will Not Join a 2504 WLC

Blake Basch
Level 1
Level 1

Hello,

I am having an issue with 4x B Domain AP's not joining a 2504 WLC.  8.0.133 accepts B domain AP's (I have this up and running in a different environment).

NAME: "Cisco AP" , DESCR: "Cisco Wireless Access Point"
PID: AIR-CAP3702E-B-K9, VID: V01, SN: F#####

I am getting some weird logs in my WLC:

*spamApTask0: Apr 05 07:34:56.881: %CAPWAP-3-DUP_AP_NAME: capwap_ac_decode.c:1113 AP with same name APa03d.6f52.54b4 exist. Using default name APa03d.6f52.54b4 for this AP.
*spamApTask2: Apr 05 07:34:54.104: %CAPWAP-3-POST_DECODE_ERR: capwap_ac_sm.c:5957 Post decode processing failed for Config status from AP a0:3d:6f:ef:a3:e0
*spamApTask2: Apr 05 07:34:54.097: %LWAPP-3-RD_ERR4: capwap_ac_sm.c:3316 The system detects an invalid regulatory domain 802.11bg:-A 802.11a:-AB for AP a0:3d:6f:ef:a3:e0
*spamApTask2: Apr 05 07:34:54.097: %LWAPP-3-RD_ERR7: spam_lrad.c:11196 The system detects an invalid country code () for AP a0:3d:6f:ef:a3:e0
*spamApTask2: Apr 05 07:34:54.097: %LWAPP-3-VENDOR_PLD_VALIDATE_ERR: spam_lrad.c:10992 Validation of SPAM_AP_LOG_TRAPLEVEL_PAYLOAD(201) with length=1 failed - AP a0:3d:6f:ef:a3:e0

(Cisco Controller) >show ap join stats detailed a0:3d:6f:ef:a3:e0

Sync phase statistics
- Time at sync request received............................ Not applicable
- Time at sync completed................................... Not applicable

Discovery phase statistics
- Discovery requests received.............................. 37
- Successful discovery responses sent...................... 18
- Unsuccessful discovery request processing................ 0
- Reason for last unsuccessful discovery attempt........... Not applicable
- Time at last successful discovery attempt................ Apr 05 07:41:27.959
- Time at last unsuccessful discovery attempt.............. Not applicable

Join phase statistics
- Join requests received................................... 18
- Successful join responses sent........................... 18
- Unsuccessful join request processing..................... 0
- Reason for last unsuccessful join attempt................ Not applicable
- Time at last successful join attempt..................... Apr 05 07:41:09.891
- Time at last unsuccessful join attempt................... Not applicable

Configuration phase statistics

--More-- or (q)uit
- Configuration requests received.......................... 36
- Successful configuration responses sent.................. 0
- Unsuccessful configuration request processing............ 18
- Reason for last unsuccessful configuration attempt....... Ignoring config status as mac address is not present in database
- Time at last successful configuration attempt............ Not applicable
- Time at last unsuccessful configuration attempt.......... Apr 05 07:41:09.962

Last AP message decryption failure details
- Reason for last message decryption failure............... Not applicable

Last AP disconnect details
- Reason for last AP connection failure.................... Not applicable
- Last AP disconnect reason................................ Unknown failure reason

Last join error summary
- Type of error that occurred last......................... Lwapp configuration request rejected
- Reason for error that occurred last...................... Ignoring config status as mac address is not present in database
- Time at which the last join error occurred............... Apr 05 07:41:09.962

AP disconnect details
- Reason for last AP connection failure.................... Not applicable
Ethernet Mac : a0:3d:6f:ef:a3:e0 Ip Address : w.x.y.z

I validated that NTP has synced correctly as I thought that may be an issue.  I also do have US configured as a country:

Configured Country............................. Multiple Countries:CA,US
Configured Country Codes
CA - Canada.................................... 802.11a Indoor,Outdoor / 802.11b / 802.11g
US - United States............................. 802.11a Indoor,Outdoor / 802.11b / 802.11g

Thoughts on what else I could check?  

1 Reply 1

Blake Basch
Level 1
Level 1

I ended up unplugging the AP's from power for 5 minutes.  That seemed to clear the CAPWAP tunnel.  

After that all of the AP's joined and updated code without incident.

Keeping this post in case anyone else has this happen.

Thanks!

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