04-06-2021 12:00 PM - edited 07-05-2021 01:07 PM
Controller is on a reboot loop
On boot I tried to clear the configuration and setup from scratch but the system crashes during the process, and reboots, systems never boots to GUI or CLI
Summary Below : Full Log is attached
************************************************************
Sys Name:
Model: AIR-CT8510-K9
Version: 8.3.143.0
Timestamp: Mon Apr 5 12:06:35 2021
SystemUpTime: 0 days 0 hrs 2 mins 57 secs
pid: 1615
TID: -26380544
Task Name: osapiBsnTimer
User Crash: dtl Driver Init Failure
Timer Current Time :123 secs
------------------------------------------------------------
Analysis of Failure:
Software was stopped for the following reason:
dtl Driver Init Failure
------------------------------------------------------------
Message Logs
*osapiBsnTimer: Apr 05 12:05:45.060: %LOG-3-MSG_USER_RESET_CRASH: log.c:1704 Serviceability crash or reset is triggered from : cnfgr.c : 392 Errorcode: 16
*dtlArpTask: Apr 05 12:05:44.758: %DTL-3-DSINTF_SET_FAILED: dtl_ds.c:120 Unable to configure the Distribution Service Interface unit/slot/port.
*mmMobility: Apr 05 12:05:42.253: %DTL-3-ARP_SEND_FAILED: dtl_net.c:698 Could not send ARP request to f4:cf:e2:09:f8:e0. VLAN=0, Intf=1. invalid vlan or interface.
*dtlArpTask: Apr 05 12:05:41.754: %DTL-3-DSINTF_SET_FAILED: dtl_ds.c:120 Unable to configure the Distribution Service Interface unit/slot/port.
*dtlArpTask: Apr 05 12:05:38.750: %DTL-3-DSINTF_SET_FAILED: dtl_ds.c:120 Unable to configure the Distribution Service Interface unit/slot/port.
*osapiReaper: Apr 05 12:05:37.097: %SYSTEM-3-SYSAPI_ERR: sysapi.c:162 System Error : dapi.c 401: In dapiCtl() dapiInit has not been called successfully
04-09-2021 02:19 AM
Looks like a software bug: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvh69616/?rfs=iqvred
Best to contact TAC, as it doesn't look to be fixed in published 8.3.x releases.
03-16-2022 05:33 AM
any fix for above issue
03-21-2022 02:04 AM
It's fixed in 8.5.151.0 and later.
Do you actually see the exactly same error or some other one?
03-24-2022 01:25 AM
its not allowing to upgrade or downgrade the software.
its keep on rebooting and displayed same error.
dtl driver not initited
03-24-2022 02:57 AM
Can you boot the backup image?
03-24-2022 03:06 AM
active and backup having same image
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