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AP 1562I not joining to 9800 Wireless Controller

mohammedmon
Level 1
Level 1

‎03-06-2021 02:41 AM - edited ‎07-05-2021 01:20 PM

Hai,

 

I have Cisco 9800 WLC, AP 1815i and 1562i.

1815i APs are joined and working fine.But 1562i Aps are not joining to the controller.

 

Kindly share your information to fix this issue.

 

Below is the logs from 1562i AP:

[*03/06/2021 10:39:24.3109] CAPWAP State: Discovery
[*03/06/2021 10:39:24.3121] Got WLC address 10.100.10.2 from DHCP.
[*03/06/2021 10:39:24.3142] Discovery Request sent to 10.100.10.2, discovery type DHCP(2)
[*03/06/2021 10:39:24.3161] Discovery Request sent to 255.255.255.255, discovery type UNKNOWN(0)
[*03/06/2021 10:39:25.5756] DOT11_DRV[1]: set_channel Channel set to 161
[*03/06/2021 10:39:25.7935] DOT11_DRV[0]: set_channel Channel set to 6
[*03/06/2021 10:39:27.7908] DOT11_DRV[1]: set_channel Channel set to 100
[*03/06/2021 10:39:27.9935] DOT11_DRV[0]: set_channel Channel set to 7
[*03/06/2021 10:39:29.9940] DOT11_DRV[1]: set_channel Channel set to 104
[*03/06/2021 10:39:30.1910] DOT11_DRV[0]: set_channel Channel set to 8
[*03/06/2021 10:39:32.1913] DOT11_DRV[1]: set_channel Channel set to 108
[*03/06/2021 10:39:32.4068] DOT11_DRV[0]: set_channel Channel set to 9
[*03/06/2021 10:39:33.8788]
[*03/06/2021 10:39:33.8788] CAPWAP State: Discovery
[*03/06/2021 10:39:33.8799] Got WLC address 10.100.10.2 from DHCP.
[*03/06/2021 10:39:33.8817] Discovery Request sent to 255.255.255.255, discovery type UNKNOWN(0)
[*03/06/2021 10:39:34.4073] DOT11_DRV[1]: set_channel Channel set to 112
[*03/06/2021 10:39:34.6228] DOT11_DRV[0]: set_channel Channel set to 10
[*03/06/2021 10:39:36.6232] DOT11_DRV[1]: set_channel Channel set to 116
[*03/06/2021 10:39:36.8233] DOT11_DRV[0]: set_channel Channel set to 11
[*03/06/2021 10:39:38.8237] DOT11_DRV[1]: set_channel Channel set to 132
[*03/06/2021 10:39:39.0266] DOT11_DRV[0]: set_channel Channel set to 12
[*03/06/2021 10:39:41.0269] DOT11_DRV[1]: set_channel Channel set to 136
[*03/06/2021 10:39:41.2316] DOT11_DRV[0]: set_channel Channel set to 13
[*03/06/2021 10:39:43.2321] DOT11_DRV[1]: set_channel Channel set to 140
[*03/06/2021 10:39:43.4348] DOT11_DRV[0]: set_channel Channel set to 1
[*03/06/2021 10:39:43.4350] WTP IP address changed from 0.0.0.0 to 10.100.12.167, restart CAPWAP.
[*03/06/2021 10:39:43.4350]
[*03/06/2021 10:39:43.4350]
[*03/06/2021 10:39:43.4350] Lost connection to the controller, going to restart CAPWAP...
[*03/06/2021 10:39:43.4350]
[*03/06/2021 10:39:43.4351] Restarting CAPWAP State Machine.
[*03/06/2021 10:39:43.4489] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Discovery(2).
[*03/06/2021 10:39:43.6159]
[*03/06/2021 10:39:43.6160] CAPWAP State: DTLS Teardown
[*03/06/2021 10:39:45.4336] DOT11_DRV[1]: set_channel Channel set to 149
[*03/06/2021 10:39:45.6339] DOT11_DRV[0]: set_channel Channel set to 2
[*03/06/2021 10:39:47.6343] DOT11_DRV[1]: set_channel Channel set to 153
[*03/06/2021 10:39:47.8371] DOT11_DRV[0]: set_channel Channel set to 3

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0 Helpful
8 Replies 8

Leo Laohoo
Hall of Fame
Hall of Fame

‎03-06-2021 02:49 AM

Console into the AP and post the following command: 

sh capwap client rcb

mohammedmon
Level 1
Level 1
In response to Leo Laohoo

‎03-06-2021 02:54 AM


AdminState : ADMIN_ENABLED
OperationState : DISCOVERY
Name : AP01BE.EDFE.3CFE
SwVer : 8.4.100.0
HwVer : 1.0.0.0
MwarApMgrIp : 10.100.10.2
MwarName : MDF-WLC01
MwarHwVer : 0.0.0.0
Location : default location
ApMode : Bridge
ApSubMode : Not Configured
CAPWAP Path MTU : 576
CAPWAP UDP-Lite : Enabled
IP Prefer-mode : IPv4
AP Link DTLS Encryption : OFF
AP TCP MSS Adjust : Disabled
LinkAuditing : disabled
Cisco Trustsec Config
AP Inline Tagging Mode : Disabled
AP Sgacl Enforcement : Disabled
AP Override Status : Disabled

0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame
In response to mohammedmon

‎03-06-2021 03:00 AM

@mohammedmon wrote:
ApMode : Bridge

Is the AP meant to be in Bridge mode?

If not, the console into the AP and enter the following command: 

capwap ap mode local

Xayyam.Gojayev
Level 1
Level 1

‎03-06-2021 02:50 AM

Hi Mohammadmon,

Did you add the controller statically?

0 Helpful

mohammedmon
Level 1
Level 1
In response to Xayyam.Gojayev

‎03-06-2021 02:55 AM

Dear Xayyam,

 

AP already got the controller IP from dhcp.

0 Helpful

Jason Tyler
Cisco Employee
Cisco Employee

‎03-06-2021 03:45 AM

check your WLC - if 1562 ap is in bridge/mesh mode, then you will need to add the mac address of the 1562 AP into the WLC before it will join

0 Helpful

mohammedmon
Level 1
Level 1
In response to Jason Tyler

‎03-06-2021 04:08 AM

Can u please tell that how to add since IOS-XE is new to me

0 Helpful
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