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AP 1572 not booting

james8
Frequent Visitor
Frequent Visitor

Hello folks,

We have an AP 1572eac, that is not booting. When we connect the power 4 leds start do blinking simultaneously, and the AP do not boot, no console, no rommon. What's strange that if we let the AP powered off for some time, after that the AP boot for a while but after some time back to the original condition 4 leds start to blinking.

Any idea?

 

Thanks in advaced

1 Accepted Solution

Accepted Solutions

Rich R
VIP
VIP

Hardware fault - RMA

------------------------------
Please click Helpful if this post helped you and Accept as Solution if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
Field Notice: FN74383 APs Running 17.12.4/5/6/6a May Run Out of Flash Space Preventing Upgrades
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390

View solution in original post

5 Replies 5

Is there any log information or screenshots?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Rps-Cheers | If it solves your problem, please mark as answer. Thanks !

Hello Rps,

 

Unfortunately, I am not able to get the logs, as I said It boot for few time. I´ve added the console info, that I could take before it locks again and starts do blinking all four leds. 

I see that the AP seems to be restarting in a loop.

40MB format
Cyprus MB -- 40MB of flash
Initializing flashfs...

......
40MB format
Cyprus MB -- 40MB of flash
Initializing flashfs...

IOS Bootloader - Starting system.
flash is writable
40MB format
Cyprus MB -- 40MB of flash
Xmodem file system is available.

Maybe you can try to reset, or enter ROMMON to upgrade the AP, otherwise, it is recommended to open TAC CASE, this AP may be replaced by RMA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Rps-Cheers | If it solves your problem, please mark as answer. Thanks !

Rich R
VIP
VIP

Hardware fault - RMA

------------------------------
Please click Helpful if this post helped you and Accept as Solution if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
Field Notice: FN74383 APs Running 17.12.4/5/6/6a May Run Out of Flash Space Preventing Upgrades
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390

james8
Frequent Visitor
Frequent Visitor

Hello guys, 

 

Making more tests, the problem is the internal power supply from the AP. Using the power injector works fine. So RMA needs do be done.

 

Thanks

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