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AP won't join ( LAP1142N and WLC 5520)

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Beginner
Beginner

Hi I have a problem,

 

our LAP 1142N won't join our WLC 5520.

 

  • WLC Modell: 5520
  • WLC Software Version: 8.5.135.0

 

  • AP Modell: AIR-LAP1142N-E-K9
  • AP Software Version: C1140 Software (C1140-K9W8-M), Version 15.3(3)JD13, RELEASE SOFTWARE (fc1)

Boot Log

https://pastebin.com/GqRadJcV

 

Error Log

https://pastebin.com/HSy9GB3y

1 Accepted Solution

Accepted Solutions

Rich R
VIP Advisor VIP Advisor
VIP Advisor

From https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#pgfId-147162

APs supported in 8.5.135.0:

Lightweight APs: 1600, 1700, 1800i, 1810 OEAP, 1810W, 1815i, 1815m, 1815t, 1815w, 1830, 1850, 2600, 2700, 2800, 3500e, 3500i, 3500p, 3600e, 3600i, 3600p, 3702e, 3702i, 3702p, 3800, 700, 700W, AP802, AP803, Integrated Access Point on Cisco 1100 ISR, ASA5506W-AP702

Outdoor and Industrial APs: 1532E, 1532I, 1540, 1552E, 1552H, 1552I, 1552C, 1552EU, 1552CU, 1552S, 1560, 1570, and IW3700

Note The Cisco Aironet 1550 Series APs with 64-MB memory are not supported.

Modules: AIR-RM3010L-x-K9 and AIR-RM3000M

As you can see 1142 is *not* in the list - very old APs like that are not supported in the latest releases of WLC code.

The last release to support those APs is 8.3.143.0.

 

Regards

Rich

___________________________________________
TAC recommended codes for AireOS WLC's
Best Practices for AireOS WLC's
TAC recommended codes for 9800 WLC's
Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
Field Notice: FN-72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Recommended
WARNING - see CSCwd37092 Throughput degraded after upgrading to code 8.10.181.0/17.3.6 - 2800/3800/4800 series
- The fix for CSCwd37092 is now released in 8.10.183.0 and
- For IOS-XE 17.3.6 select controller model, go to IOS XE Software AP Service Pack, select CSCwd40096 17.3.6 APSP2
Field Notice: FN-63942 Lightweight APs and WLCs Fail to Create CAPWAP Connections Due to Certificate
      Expiration - Software Upgrade Recommended
Field Notice: FN-72524 - During Software Upgrade/Downgrade IOS APs Might Remain in Downloading State
     After 4 Dec 2022 Due to Certificate Expiration - Fixed in 8.10.183.0 and 17.3.6 APSP5 (APSP_CSCwd83653)
     Also fixed in 8.5.182.7 (8.5 mainline) and 8.5.182.105 (8.5 IRCM) if you can't upgrade to 8.10
     TAC confirmed that subordinate Mobility Express APs downloading by TFTP are not affected so ME 8.5.182.0 still works
     Note that 8.10.181.0 and 8.10.182.0 have been deferred (withdrawn) and are effectively unsupported by Cisco
Leo Laohoo's list of bugs affecting 2800/3800/4800/1560 APs
___________________________________________
Richard R

View solution in original post

1 Reply 1

Rich R
VIP Advisor VIP Advisor
VIP Advisor

From https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#pgfId-147162

APs supported in 8.5.135.0:

Lightweight APs: 1600, 1700, 1800i, 1810 OEAP, 1810W, 1815i, 1815m, 1815t, 1815w, 1830, 1850, 2600, 2700, 2800, 3500e, 3500i, 3500p, 3600e, 3600i, 3600p, 3702e, 3702i, 3702p, 3800, 700, 700W, AP802, AP803, Integrated Access Point on Cisco 1100 ISR, ASA5506W-AP702

Outdoor and Industrial APs: 1532E, 1532I, 1540, 1552E, 1552H, 1552I, 1552C, 1552EU, 1552CU, 1552S, 1560, 1570, and IW3700

Note The Cisco Aironet 1550 Series APs with 64-MB memory are not supported.

Modules: AIR-RM3010L-x-K9 and AIR-RM3000M

As you can see 1142 is *not* in the list - very old APs like that are not supported in the latest releases of WLC code.

The last release to support those APs is 8.3.143.0.

 

Regards

Rich

___________________________________________
TAC recommended codes for AireOS WLC's
Best Practices for AireOS WLC's
TAC recommended codes for 9800 WLC's
Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
Field Notice: FN-72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Recommended
WARNING - see CSCwd37092 Throughput degraded after upgrading to code 8.10.181.0/17.3.6 - 2800/3800/4800 series
- The fix for CSCwd37092 is now released in 8.10.183.0 and
- For IOS-XE 17.3.6 select controller model, go to IOS XE Software AP Service Pack, select CSCwd40096 17.3.6 APSP2
Field Notice: FN-63942 Lightweight APs and WLCs Fail to Create CAPWAP Connections Due to Certificate
      Expiration - Software Upgrade Recommended
Field Notice: FN-72524 - During Software Upgrade/Downgrade IOS APs Might Remain in Downloading State
     After 4 Dec 2022 Due to Certificate Expiration - Fixed in 8.10.183.0 and 17.3.6 APSP5 (APSP_CSCwd83653)
     Also fixed in 8.5.182.7 (8.5 mainline) and 8.5.182.105 (8.5 IRCM) if you can't upgrade to 8.10
     TAC confirmed that subordinate Mobility Express APs downloading by TFTP are not affected so ME 8.5.182.0 still works
     Note that 8.10.181.0 and 8.10.182.0 have been deferred (withdrawn) and are effectively unsupported by Cisco
Leo Laohoo's list of bugs affecting 2800/3800/4800/1560 APs
___________________________________________
Richard R
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