AP1532E not join WLC2504

[Hanif Saharudin]

Hi Expert,

I have a problem to join AP1523E to WLC2504.

I already configure the WLC and put the MAC filtering list of AP's.

For the Switch, I already configured port for WLC is "switch port mode trunk" and for RAP  switch port as "switchport mode access".

How to know the AP status will join the WLC?

I see the AP light always blinking green colour.

Please help me.

Thanks.

Hanif Saharudin

[Leo Laohoo]

Were the MAC addresses of the APs added into the policy?  

Security > AAA > AP Policies

[Hanif Saharudin]

Hi Leo Laohoo,

Thanks for the reply.

Yes. I put it on Security>AA>AP Policies.

Kindly please refer attachment file.

But still, can't join the WLC. 

Thanks and Regards,

Hanif Saharudin

[Scott Fella]

Put the rap on the same subnet as the WLC management. If the MAC is defined right, the rap will join. This helps eliminate some issues

-Scott 

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[Hanif Saharudin]

Hi Scott,

What do you mean "Put the rap on the same subnet as the WLC management.".

Does it need to configure the switch?

Thanks and regards,

Hanif Saharudin

[Leo Laohoo]

Console into the AP and reboot the AP.  

Post the entire boot-up process.  We want to see the error messages displayed.

[Hanif Saharudin]

Hi Leo,

Kindly see the attachment file.

Thanks,

Hanif Saharudin

[Leo Laohoo]

AP is not getting an IP address at all.

[Hanif Saharudin]

Hi Leo,

Can you help me how to troubleshoot it?

Thanks.

Regards,

Hanif Saharudin

[Leo Laohoo]

Can you help me how to troubleshoot it?

Is DHCP Option 43 enabled?

[Hanif Saharudin]

Hi Leo,

I do not configure it before.

Need to configure it?

Thanks.

Regards,

Hanif Saharudin

[Leo Laohoo]

I do not configure it before.

Need to configure it?

Yes, DHCP Option 43 needs to be configured or else each individual AP needs to be statically assigned with an IP address and the AP needs to be manually directed to the WLC.

[Hanif Saharudin]

Hi Leo,

If I assigned the AP with static IP, how to push AP manually directed to the WLC? 

I already assigned the one of AP to static IP.

AP00c1.649b.f8cc#sh capwap ip config

LWAPP Static IP Configuration
IP Address 192.168.10.21
IP netmask 255.255.255.0
Default Gateway 192.168.10.10
Primary Controller 192.168.10.13

Thanks.

Hanif Saharudin

[Scott Fella]

Hanif,

Is the AP on the same subnet as the WLC?

-Scott

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[Hanif Saharudin]

Scoot,

Yes. Same subnet with WLC. (255.255.255.0)

WLC Configuration

Management interface IP Address         :192.168.10.13

Management interface Subnet               : 255.255.255.0

Management interface Default Router    :192.168.10.10

If I already config static IP to AP, can I ping to the AP from mine laptop? 

Thanks.

Hanif Saharudin