AP2802 loop during boot

[Bjørn Barkved Jørgensen]

Hi,

We have a Air-AP2802 ap that is trying to connect to a wlc(set up on another 2802 Mobility Express). Software on the AP that is set up as the WLC is 8.3.132.0.

When connecting to the AP via console it seems like it get IP from the dhcp and discover the WLC and tries to download image from it. But from there it goes in an endless loop where it reboots and then try to do the same operation again.

The AP that is set up as WLC has 5 other AP`s connected to it so it is working. But when trying to set up the new ap it won`t connect.

Anyone that has experienced any similar issues or has any idea what might be causing this?

Output from the boot process:

Creating 1 MTD partitions on "nand0":
0x000000200000-0x000010000000 : "mtd=2"
UBI: attaching mtd1 to ubi0
UBIFS: mounted UBI device 0, volume 1, name "part2"
Loading file 'part2/part.bin' to addr 0x02000000 with size 18598147 (0x011bc903)...
Done
SF: Detected MX25L3205D with page size 64 KiB, total 4 MiB

Checking image signing.
Image signing verification success, continue to run...
## Booting kernel from Legacy Image at 02000000 ...
Image Name: Barbados Firmware Image
Created: 2016-12-06 2:57:38 UTC
Image Type: ARM Linux Multi-File Image (uncompressed)
Data Size: 18597139 Bytes = 17.7 MiB
Load Address: 00008000
Entry Point: 00008000
Contents:
Image 0: 4033808 Bytes = 3.8 MiB
Image 1: 14547867 Bytes = 13.9 MiB
Image 2: 15447 Bytes = 15.1 KiB
Verifying Checksum ... OK
## Loading init Ramdisk from multi component Legacy Image at 02000000 ...
## Flattened Device Tree from multi component Image at 02000000
Booting using the fdt at 0x031b88fc
Loading Multi-File Image ... OK
OK
Loading Device Tree to 01ff9000, end 01fffc56 ... OK

Starting Device Tree update ('fdt_skip_update' = no)

Limit DDR size at 3GB due to power of 2 requirement of Address decoding
Updating device tree successful

Starting kernel ...

[01/01/1970 00:00:05.3000] Built 1 zonelists in Zone order, mobility grouping on. Total pages: 260096
[01/01/1970 00:00:05.4100] Memory: 1016052K/1048576K available (5584K kernel code, 362K rwdata, 2412K rodata, 343K init, 465K bss, 32524K reserved, 0K highmem)
[01/01/1970 00:00:05.5800] CPU1: Booted secondary processor
[01/01/1970 00:00:05.6400] buginf tty flushing thread started, ttyport=bf1bd000
[01/01/1970 00:00:05.7600] m25p80 spi1.0: found mx25l3206, expected n25q032
[01/01/1970 00:00:05.9800] i2c i2c-0: of_i2c: modalias failure on /soc/internal-regs/i2c@11000/chan2
[*01/01/1970 00:00:07.0437] buginf() enabled.

Welcome to Cisco.

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This product contains some software licensed under the
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This product contains some software licensed under the
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This product contains some software licensed under the
"GNU Lesser General Public License, version 2.1" provided
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This product contains some software licensed under the
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ABSOLUTELY NO WARRANTY under the terms of
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[*01/01/1970 00:00:07.0535] Made it into bootsh: Dec 5 2016 18:52:25
[*01/01/1970 00:00:07.0558] bootsh build T-b437e13e36d7f9e45776ba1dd26ebfdf25d90348-gb437e13e-kalairam
init started: BusyBox v1.20.2 (2016-12-05 18:25:48 PST)

User Access Verification
Username: [*01/01/1970 00:00:12.8839]
[*01/01/1970 00:00:12.8839]
[*01/01/1970 00:00:12.8839]
[*01/01/1970 00:00:12.8839]
[*01/01/1970 00:00:12.8839] Authenticating ACT2 ID:AP2800
[*01/01/1970 00:00:12.8839] Authenticating SN:FDO214802SJ
[*01/01/1970 00:00:12.8843]
[*01/01/1970 00:00:12.8843] (ACT2Boot) Hardware is Cisco (c) authentic
[*01/01/1970 00:00:12.8843]
[*11/28/2017 23:59:59.0056] Last reload time: Jul 30 08:33:33 2018
[*07/30/2018 08:33:33.0001] Setting syst[07/30/2018 08:33:33.4800] PCI: enabling device 0000:00:02.0 (0140 -> 0143)
em time Mon Jul [07/30/2018 08:33:33.5700] PCI: enabling device 0000:02:00.0 (0140 -> 0142)
30 08:33:33 UTC 2018
[*07/30/2018 08:33:33.0104] /usr/bin/btldr_upgrade: Bootloader booted on master version 0x114 Bundle: none
[*07/30/2018 08:33:33.0104] Verifying shadow against master...
[*07/30/2018 08:33:33.0104] shadow version 114
[*07/30/2018 08:33:33.0104] No updates
[*07/30/2018 08:33:33.2576] Active version: 8.2.141.0
[*07/30/2018 08:33:33.2586] Backup version: 8.2.141.0
[*07/30/2018 08:33:34.8379] 0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;
[*07/30/2018 08:33:39.9096] Firmware download complete
[07/30/2018 08:33:40.0400] PCI: enabling device 0000:00:03.0 (0140 -> 0143)
[07/30/2018 08:33:40.1300] PCI: enabling device 0000:03:00.0 (0140 -> 0142)
[*07/30/2018 08:33:41.3801] 0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;
[*07/30/2018 08:33:45.7005] Firmware download complete
[*07/30/2018 08:33:46.1297] ifconfig: SIOCGIFFLAGS: No such device
[*07/30/2018 08:33:46.2363] Initializing NSS Firmware
[07/30/2018 08:33:49.3600] Disabling lock debugging due to kernel taint
[*07/30/2018 08:33:49.3685] stil[07/30/2018 08:33:49.4500] stile module dp init successfully
e_lm_ft_barbados[07/30/2018 08:33:49.5400] NBAR Label:BLD_MCP_DEV_LATEST_20150424_123021 : module licenseNBAR VERSION: 'Copyright (c) module build date: Jan 28 2016 at 10:43:16
2014-2015 by cisco Systems, Inc.' taints kernel.
[*07/30/2018 08:33:51.2092]
[*07/30/2018 08:33:51.2122] boot 3489 build T-b437e13e36d7f9e45776ba1dd26ebfdf25d90348-gb437e13e-kalairam board barbados mac B4:DE:31:1E:BB:04
[*07/30/2018 08:33:51.2147] Module: act2_driver .text=0x7f000000 data=0x7f000770 bss=0x7f000a04
[*07/30/2018 08:33:51.2147] Module: aptrace .text=0x7f004000 data=0x7f00a524 bss=0x7f00a8b8
[*07/30/2018 08:33:51.2147] Module: ap8x .text=0x7f010000 data=0x7f0bb084 bss=0x7f0c0964
[*07/30/2018 08:33:51.2147] Module: mv_nss_api .text=0x7f28d000 data=0x7f2dbc8c bss=0x7f2dd09c
[*07/30/2018 08:33:51.2147] Module: proclikefs .text=0x7f2ec000 data= bss=0x7f2ecb80
[*07/30/2018 08:33:51.2147] Module: stile_lm_ft .text= data= bss=
[*07/30/2018 08:33:51.2148] Module: stile_lm_dp .text= data= bss=
[*07/30/2018 08:33:51.2148] Module: mtdoops .text=0x7fb62000 data=0x7fb62dd8 bss=0x7fb62f50
[*07/30/2018 08:33:51.2148] Module: ansi_cprng .text=0x7fb67000 data=0x7fb678bc bss=0x7fb67af8
[*07/30/2018 08:33:51.2148] Module: crc_itu_t .text=0x7fb6b000 data= bss=
[*07/30/2018 08:33:51.2148] Modu[07/30/2018 08:33:52.4700] wired0 emac 2: link up
le: rng_core .t[07/30/2018 08:33:52.5400] wired0: link up
ext=0x7fb6f000 data=0x7fb6f818 bss=0x7fb6f9d8
[*07/30/2018 08:33:51.2148] Module: udf .text=0x7fb73000 data=0x7fb82e7c bss=0x7fb82ff8
[*07/30/2018 08:33:51.3276] Last reload reason : 2: Image Upgrade
[*07/30/2018 08:34:13.8234] Create symlink /dev/mic_cert result 0
[*07/30/2018 08:34:13.8234] Loading certificates from storage...
[*07/30/2018 08:34:13.8358] SKU to radio FW
[*07/30/2018 08:34:13.8678] Generating key, this may take a while...
[*07/30/2018 08:34:17.0637] Public key portion is:
[*07/30/2018 08:34:17.0637] ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQCreXluGL1tvqhuZomYUVGIaeQ/0SEEu2VVoDmntKucSXDXn6q8ZLgwFyU+hzHsmIMIc5XSX0Ak+vQWwsystC4iymOIPa6YPXlGmFj3s5pqMe9Fq0X/s6OO1nXqkaqz+EHNfgKmyrwBRv+0TV5v/p0BZmDHyqbC9PV2zvflROZX8TNUaiGVjycPl4Kwobbk1JWbAnw8DFze4dEUo8RXJgtXnqf0jkhNnri/Uh6P2P6BsPu9ZnARhrP14wp4PDgELp/R9188e9gfKw82VaUXLmWtUEj5MId938WxQY0Whd3GJWO5JSnncubkCYJTu4ojes4E1srl6PifEl47TRJBdtB7 root@mB4DE311EBB04
[*07/30/2018 08:34:17.0637] Fingerprint: md5 90:8b:1c:e8:87:56:da:be:48:f3:bc:b6:11:1f:1b:2c
[*07/30/2018 08:34:17.1414] gzip -dc /etc/wcp.usermodule.template.gz | sed -e 's/__TX_POWER_XOR_5G_FILE__/\/radio_fw\/X5.csv/g' -e 's/__EVM_POWER_XOR_5G_FILE__/\/radio_fw\/EVM_X5.csv/g' -e 's/__TX_POWER_2G_FILE__/\/radio_fw\/R2.csv/g' -e 's/__TX_POWER_5G_FILE__/\/radio_fw\/R5.csv/g' -e 's/__EVM_POWER_2G_FILE__/\/radio_fw\/EVM_2.csv/g' -e 's/__EVM_POWER_5G_FILE__/\/radio_fw\/EVM_5.csv/g' -e 's/__DOMAIN_2G__/1/g' -e 's/__DOMAIN_5G__/12/g' -e 's/__PRODUCT_ID__/AIR-AP2802I-E-K9/g' -e 's/__AP_TYPE__/56/g' -e 's/__WIRELESS_MAC__/4C:77:6D:6D:57:C0/g' -e 's/__WIRED_MAC__/B4:DE:31:1E:BB:04/g' -e 's/__WIRED1_MAC__/B4:DE:31:1E:BB:04/g' | DMALLOC_OPTIONS=debug=0x03,inter=1000,log=/tmp/wcp.dmalloc.log,limit=40000000 wcpd &
[*07/30/2018 08:34:18.2235] Stopped Radio 1
[*07/30/2018 08:34:18.2408] DOT11_DRV[1]: set_channel Channel set to 36
[*07/30/2018 08:34:18.8807] Stopped Radio 0
[*07/30/2018 08:34:18.8971] DOT11_DRV[0]: set_channel Channel set to 6
[*07/30/2018 08:34:21.1451] waiting for uplink IP address and reachable default gateway
[*07/30/2018 08:34:21.1451]
[*07/30/2018 08:34:22.6297] ethernet_port wired0, ip dhcp, netmask 255.255.255.0, gw dhcp, mtu 1500, bcast dhcp, dns1 1.1.1.1, dns2 8.8.8.8, vid 0, static_ip_failover false, dhcp_vlan_failover false
[*07/30/2018 08:34:23.2102] Password for 'Cisco' changed
[*07/30/2018 08:34:23.5470] DOT11_DRV[0]: set_channel Channel set to 1
[*07/30/2018 08:34:23.8839] DOT11_DRV[0]: set_channel Channel set to 1
[*07/30/2018 08:34:23.8963] DOT11_DRV[0]: set_channel Channel set to 1
[*07/30/2018 08:34:24.4737] DOT11_DRV[0]: set_channel Channel set to 1
[*07/30/2018 08:34:24.8670] DOT11_DRV[1]: set_channel Channel set to 36
[*07/30/2018 08:34:25.2601] DOT11_DRV[1]: set_channel Channel set to 36
[*07/30/2018 08:34:25.6452] DOT11_DRV[1]: set_channel Channel set to 36
[*07/30/2018 08:34:25.6570] DOT11_DRV[1]: set_channel Channel set to 36
[*07/30/2018 08:34:26.2546] DOT11_DRV[1]: set_channel Channel set to 36
[*07/30/2018 08:34:26.3659] WTP IP Address = IP FROM DHCP
[*07/30/2018 08:34:26.7148] DOT11_DRV[0]: set_channel Channel set to 1
[*07/30/2018 08:34:27.1037] DOT11_DRV[0]: set_channel Channel set to 1
[*07/30/2018 08:34:27.1757] DOT11_DRV[0]: set_channel Channel set to 1
[*07/30/2018 08:34:27.8186] DOT11_DRV[0]: set_channel Channel set to 1
[*07/30/2018 08:34:28.2215] DOT11_DRV[1]: set_channel Channel set to 36
[*07/30/2018 08:34:28.7009] DOT11_DRV[1]: set_channel Channel set to 36
[*07/30/2018 08:34:29.1716] DOT11_DRV[1]: set_channel Channel set to 36
[*07/30/2018 08:34:29.2540] DOT11_DRV[1]: set_channel Channel set to 36
[*07/30/2018 08:34:29.9285] DOT11_DRV[1]: set_channel Channel set to 36
[*07/30/2018 08:34:30.0399] CAPWAP State: Discovery
[*07/30/2018 08:34:30.3961] Disc[07/30/2018 08:35:23.0300] device capwap0 entered promiscuous mode
overy Request sent to 255.255.255.255 with disco[07/30/2018 08:35:23.1400] device capwap1 entered promiscuous mode
very type set to CAPWAP_DISCOVERY_TYPE_UNKNOWN(0)
[*07/30/2018 08:34:30.3964] CAPWAP State: Init
[*07/30/2018 08:34:30.3966] CAPWAP State: Discovery
[*07/30/2018 08:34:30.3970] Discovery Response from WLC IP
[*07/30/2018 08:35:23.0000] CAPWAP State: DTLS Setup
[*07/30/2018 08:35:26.0349] CAPWAP State: Join
[*07/30/2018 08:35:26.0359] Send[07/30/2018 08:35:26.1000] UBIFS: background thread "ubifs_bgt0_0" started, PID 8586
ing Join request to 10.252.179.240 through port 5264
[*07/30/20[07/30/2018 08:35:26.2500] UBIFS: mounted UBI device 0, volume 0, name "part1"
18 08:35:26.0383[07/30/2018 08:35:26.3500] UBIFS: LEB size: 126976 bytes (124 KiB), min./max. I/O unit sizes: 2048 bytes/2048 bytes
] Join Response [07/30/2018 08:35:26.4900] UBIFS: FS size: 65646592 bytes (62 MiB, 517 LEBs), journal size 8888320 bytes (8 MiB, 70 LEBs)
from 10.252.179.[07/30/2018 08:35:26.6400] UBIFS: reserved for root: 0 bytes (0 KiB)
240
[*07/30/20[07/30/2018 08:35:26.7300] UBIFS: media format: w4/r0 (latest is w4/r0), UUID F8F65B56-54DD-46E5-8204-72D5282E83D1, small LPT model
18 08:35:26.0384] TLV-DEC-PROC: Info missing for 1363
[*07/30/2[07/30/2018 08:35:26.9300] UBIFS: un-mount UBI device 0, volume 0
018 08:35:26.038[07/30/2018 08:35:27.0200] UBIFS: background thread "ubifs_bgt0_0" stops
4] CAPWAP State: Image Data
[*07/30/2018 08:35:26.0688] do PRECHECK, part2 is active part
[*07/30/2018 08:35:27.3782] ..................................................
[*07/30/2018 08:35:39.2790] ....................
[*07/30/2018 08:35:44.1473] do PREDOWNLOAD, part2 is active part
[*07/30/2018 08:35:44.1722] tar: btldr.img: not found in archive
[*07/30/2018 08:[07/30/2018 08:35:46.3100] UBIFS: background thread "ubifs_bgt0_0" started, PID 8761
35:46.3102] Verify returns 0
[*07/30/2018 08:35:46.3148] part [07/30/2018 08:35:46.4600] UBIFS: mounted UBI device 0, volume 0, name "part1"
to upgrade is pa[07/30/2018 08:35:46.5600] UBIFS: LEB size: 126976 bytes (124 KiB), min./max. I/O unit sizes: 2048 bytes/2048 bytes
rt1
[*07/30/201[07/30/2018 08:35:46.7000] UBIFS: FS size: 65646592 bytes (62 MiB, 517 LEBs), journal size 8888320 bytes (8 MiB, 70 LEBs)
8 08:35:46.3148][07/30/2018 08:35:46.8500] UBIFS: reserved for root: 0 bytes (0 KiB)
Updating image [07/30/2018 08:35:46.9400] UBIFS: media format: w4/r0 (latest is w4/r0), UUID F8F65B56-54DD-46E5-8204-72D5282E83D1, small LPT model
version...
[07/30/2018 08:35:51.5300] UBIFS: un-mount UBI device 0, volume 0
[07/30/2018 08:35:51.6000] UBIFS: background thread "ubifs_bgt0_0" stops
[*07/30/2018 08:35:51.7966] AP backup version: 8.2.141.0
[*07/30/2018 08:35:51.8795] do ACTIVATE, part2 is active part
[*07/30/2018 08:35:51.9747] activate part1, set BOOT to part1
[*07/30/2018 08:35:52.6282] AP primary version: 8.2.141.0
[*07/30/2018 08:35:52.6324] AP backup version: 8.2.141.0
[*07/30/2018 08:35:55.6371] AP Rebooting: Reset Request from Controller(Image Upgrade)

Writing reload timestamp (Mon Jul 30 08:35:55 UTC 2018) to disk

[*07/30/2018 08:35:56.7789] umount: can't umount /storage: Device or resource busy
failed to unmount /storage; waiting 1s and trying again.
[*07/30/2018 08:[07/30/2018 08:35:57.7800] device capwap0 left promiscuous mode
The system is going[07/30/2018 08:35:57.9000] device capwap1 left promiscuous mode
down NOW!
Sent SIGTERM to all processes
Sent SIGKILL to all processes
Requesting system reboot34]
[07/30/2018 08:35:59.7800] reboot: Restarting system
[07/30/2018 08:35:59.8400] SMP: failed to stop secondary CPUs

BootROM - 1.78
Booting from SPI flash, Secure mode
BootROM: RSA Public key verification PASSED
BootROM: CSK block signature verification PASSED
BootROM: Boot header signature verification PASSED
BootROM: Box ID verification PASSED
BootROM: JTAG is disabled

General initialization - Version: 1.0.0
Detected Device ID 6920
Master bootloder version 1.14
High speed PHY - Version: 2.0
BoardId = 0x21board SerDes lanes topology details:
| Lane # | Speed| Type |
------------------------------|
| 1 | 0 | SGMII1 |
| 2 | 5 | PCIe1 |
| 4 | 5 | PCIe2 |
| 5 | 0 | SGMII2 |
-------------------------------
:** Link is Gen1, check the EP capability
PCIe, Idx 1: Link upgraded to Gen2 based on client cpabilities
:** Link is Gen1, check the EP capability
PCIe, Idx 2: Link upgraded to Gen2 based on client cpabilities
High speed PHY - Ended Successfully
DDR4 Training Sequence - Ver TIP-0.23.(Sublib 0.8)0
DDR4 Training Sequence - Switching XBAR Window to FastPath Window
DDR4 Training Sequence - Ended Successfully
BootROM: Image checksum verification PASSED
BootROM: Boot image signature verification PASSED

____ _
/ ___|(_) ___ ___ ___
| | | |/ __| / __|/ _ \
| |___ | |\__ \| (__| (_) |
\____||_||___/ \___|\___/
_ _ ____ _
| | | | | __ ) ___ ___ | |_
| | | |___| _ \ / _ \ / _ \| __|
| |_| |___| |_) | (_) | (_) | |_
\___/ |____/ \___/ \___/ \__|
** LOADER **

U-Boot 2013.01-g729a7b4 (Dec 05 2016 - 23:44:32) SDK version: 2015_T2.0p10

Board: Barbados-2K
SoC: MV88F6920 Rev A1
running 2 CPUs
CPU: ARM Cortex A9 MPCore (Rev 1) LE
CPU 0
CPU @ 1800 [MHz]
L2 @ 900 [MHz]
TClock @ 250 [MHz]
DDR4 @ 900 [MHz]
DDR4 32 Bit Width,FastPath Memory Access, DLB Enabled, ECC Disabled
DRAM: 1 GiB
NAND: 256 MiB
SF: Detected MX25L3205D with page size 64 KiB, total 4 MiB
PCI-e 1 (IF 0 - bus 0) Root Complex Interface, Detected Link X1, GEN 2.0
PCI-e 2 (IF 1 - bus 1) Root Complex Interface, Detected Link X1, GEN 2.0

Map: Code: 0x3fedc000:0x3ffad730
BSS: 0x3ffef1d4
Stack: 0x3f9cbf20
Heap: 0x3f9cc000:0x3fedc000
U-Boot Environment: 0x00100000:0x00110000 (SPI)

Board configuration:
| port | Interface | PHY address |
|--------|------------|--------------|
| egiga1 | SGMII | 0x01 |
| egiga2 | SGMII | 0x00 |
Net: , egiga1, egiga2 [PRIME]
Hit ESC key to stop autoboot: 0
u-boot>>

[Sandeep Choudhary]

Hi,

1. Both WLC and AP on same network or different subent?

2. AP and WLC should be on same version? If not upgrade the AP to the same version...

as per logs you have old image on AP :8.2.141.0

Regards

Dont forget to rate helpful posts

[Bjørn Barkved Jørgensen]

Hi, 

thanks for reply.

1. Both WLC and AP on same network or different subent?

    * Same network

2. AP and WLC should be on same version? If not upgrade the AP to the same version...

    * Shouldn`t the AP get the updated image from the WLC?

BR

Bjørn 

[Sandeep Choudhary · Accepted solution]

Hi,

You are correct...The master AP facilitates transfer of image from TFTP to the new AP which is added.

Its the recommndation from cisco that "The bundle version(image) must be the same as the one running on the Master AP. "

here is the method to join:

https://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-2/b_Mobility_Express_Deployment_guide/b_Mobility_Express_Deployment_guide_chapter_01010.html

Regards

Dont forget to rate helpful posts

[Bjørn Barkved Jørgensen]

Thanks for feedback Sandeep,
Will try and upload the same image running on WLC to a tftp server and update the AP that way. Will post the result.

BR
Bjørn

[Leo Laohoo]

---

@Bjørn Barkved Jørgensen wrote:

Hit ESC key to stop autoboot: 0
u-boot>>

---

When you are in u-boot, post the complete output to the command "pri".

[Bjørn Barkved Jørgensen]

Output from PRI command in u-boot:

u-boot>> pri
BOOT=part1
CASset=max
ENABLE_BREAK=1
FACTORY_RESET=0
MALLOC_len=5
MANUAL_BOOT=0
MEMORY_DEBUG=0
MPmode=SMP
autoload=yes
baudrate=9600
bootcmd=nandboot
bootdelay=3
bootfile=board_init_barbados2k.img
cacheShare=no
disaMvPnp=no
eeeEnable=no
enaClockGating=no
enaCpuStream=no
enaFPU=yes
enaMonExt=no
enaWrAllo=no
eth1addr=00:50:43:00:c8:c4
eth1mtu=1500
eth2addr=00:50:43:00:6f:c4
eth2mtu=1500
ethact=egiga2
ethaddr=00:50:43:6f:c8:c4
ethmtu=1500
ethprime=egiga2
fdt_high=0x2000000
image_name=part.bin
initrd_high=0xffffffff
limit_dram_size=yes
loadaddr=0x02000000
loads_echo=0
mtddevname=fs
mtddevnum=2
mtdids=nand0=armada-nand
mtdparts=mtdparts=armada-nand:1m(oops),1m(reserved),-(fs)
nandEcc=nfcConfig=4bitecc
netretry=yes
partition=nand0,2
pcieTune=no
pexMode=RC
stderr=serial
stdin=serial
stdout=serial
yuk_ethaddr=00:00:00:EE:51:81

Environment size: 928/65532 bytes

[patoberli]

To confirm, you are running mobility express here and no WLC?
Asking because the relase notes of 8.3.132.0 + 8.3.133.0 state:
The Cisco Mobility Express wireless network solution is available starting from Cisco Wireless Release 8.3.133.0.

https://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn83mr3.html#c_mobility_express_rn
I thus suggest you first upgrade the software of your ME Master.

[Bjørn Barkved Jørgensen]

Yes,
We are running it as mobility express and not a dedicated WLC. All ap`s including the master are running version 8.3.132, and are working. We have received a new ap (2802) and are trying to get it to join the master. But as it is running version 8.2 that explains it.

So are you suggesting that I have to upgrade the master or can I just try and upgrade the last ap to the same version?
/Bjørn

[Bjørn Barkved Jørgensen]

Managed to get the AP to join the master. As soon as I updated the ap to the same version 8.3.132 it managed to join.

Guess that if I now update the master to a newer version, the master will push the update out to the aps that are joined.

Anyways, thanks for input people. Appreciate it.

Br
Bjørn

[patoberli]

Great and yes that's correct about upgrading. I suggest you upgrade to 8.5.135.0, it contains various bug fixes and some new features for the 2800 series.

[Weezy-F]

I'm having same issues on our AP AIR-AP2802I-K-K9 the current Version of WLC is 8.5.151.0 and the AP ver is 8.5.151.0.

We have deadzone issues in site in KL so we have this cisco AP AIR-AP2802I-K-K9 that has been previously been use on our 7th flr office. I'm planning to add it on 15flr. But as per IT team this hasn't been used for 2 years. I reset it 4 times and reload it and still getting this message. Any suggestion is greatly appreciated.

[Leo Laohoo]

That screenshot is not useful.  

Either give us the complete picture or contact TAC.  And good luck dealing with TAC!

[Weezy-F]

Hi Leo,

After the reset this what i'm getting. Restart DHCP Client. 

I did check the ver of WLC and they are both 8.8.151.0 I reset the AP 4 times and didn't fix the issue. Also I relaod it multiple times nothing happens. On ARP it show incomplete. May I know why is that?

[Leo Laohoo]

Raise a TAC Case.