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Apple iPhone 11 Pro with iOS 14.3 Disconnection Issue

Arshi Jamal
Level 1
Level 1

I have Wireless network with AIR-AP1832 APs and CT-3504 controller (OS Ver.: 8.10.130.0). All is working fine except iPhone 11 Pro with iOS 14.3, which disconnects from network frequently.

 

Can anyone help in this regard? WLC Config is attached

5 Replies 5

Leo Laohoo
Hall of Fame
Hall of Fame

What troubleshooting has been done?

No troubleshooting has been done yet.

Please do a 'debug client mac-address-of-iphone' and wait until a disconnect happens and then provide the log here. 

Hi dear, Please find attached herewith debug output as required.


@Arshi Jamal wrote:
yiaddr: 172.16.8.168

Wireless client got a valid IP address. 


@Arshi Jamal wrote:
apfMsConnTask_1: Feb 19 13:54:23.100: 2a:ba:3b:b1:0c:03 Updating 11r vendor IE

Disable 802.11r

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