C9115AXI-D embeded wireless controller stops pinging after reboot

[bijay.swain]

I have installed the embedded controller image on C9115AXI-D access point and working fine till it is rebooted. once rebooted it boots in to IOSXE image but no connectivity (no ping no http or https). gig0 interface is up but self ping also fails.

I have saved the configuration before reboot.

Then I have to make it factory default and reconfigure it .and same issue after it reboots.

what could be the issue.

[bijay.swain]

Tried with a switch also Aruba 2530 Poe+ switch

[marce1000]

                             >...Tried with a switch also Aruba 2530 Poe+ switch
 - If possible use a cisco switch if the EWC AP is not pinging post the output of : show cdp neighbors detail

 M.

[bijay.swain]

Is there anyway to manually start any service of EWC

[Rich R]

No

[bijay.swain]

ewc#sh ip int bri
Interface IP-Address OK? Method Status Protocol
GigabitEthernet0 192.168.10.15 YES NVRAM up up
ewc#
ewc#
ewc#ping 192.168.10.15
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.10.15, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)
ewc#

[Rich R]

Did you try the minor changes to the config I suggested above?
Self ping will only work if the device (your laptop) it's connected to allows it - but the PC is probably dropping it.
Also if you're connected to laptop then firewall is going to need to be disabled (but ping still may not work as the PC is not a router or switch - depends on the OS and network driver).