Solved: C9800 and Firebox

Leftz · ‎05-23-2022

Hi Chrome can access WLC9800 without any issue, Firefox cannot. Please see the below. It used to access it. Dont know what happen. The below info is different with what we saw before. In the past, when visiting 9800, we got a warning saying accessing would take some risk, but now it directly shows the below info. Why it happen? Thanks

marce1000 · ‎05-24-2022

- FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwb45089

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

View solution in original post

Flavio Miranda · ‎05-24-2022

Hi

Which Firefox version do you have? Firefox Version 63.x is not supported.

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ammahend · ‎05-24-2022

it’s cert trust issue, try incognito, if it still doesn’t work, then there is a way to change ssl setting on Firefox

-hope this helps-

View solution in original post

marce1000 · ‎05-24-2022

- FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwb45089

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Flavio Miranda · ‎05-24-2022

Hi

Which Firefox version do you have? Firefox Version 63.x is not supported.

ammahend · ‎05-24-2022

it’s cert trust issue, try incognito, if it still doesn’t work, then there is a way to change ssl setting on Firefox

-hope this helps-

Leftz · ‎05-24-2022

Issue resolved. Thanks for your reply, which narrow down the reason.

Rich R · ‎05-24-2022

Care to share what the actual problem was for the benefit of others here?

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Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
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TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs

Leftz · ‎05-25-2022

found some mistake : )