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Welcome to the Cisco Community Ask Me Anything Event   Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from Monday, September 14, 2026 through Monday, September 28, 2026. Our experts Shree Hari AB and Suman Sinha wi...

Shree Hari AB.jpeg Screenshot 2026-09-11 at 3.12.04 PM.png

Hi, It came to my notice that many 9100 series AP's (multple models) have put their 2,4Ghz radio in monitor mode. For a certain site I'm pretty sure that it will lead to coverage issues because too many AP's are in monitoring mode. Luckily it is not ...

aflbakker by • Level 2
  • 3392 Views
  • 9 replies
  • 0 Helpful votes

Good afternoon, I have a C9124AXE-ROW access point which is not radiating in the 5GHz band. It is associated with a C9800-40 controller with version 17.9.4 Country is MX I have connected in these ports the antennas (AIR-ANT2568VG-NS) and the port RJ4...

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Edgar078 by • Frequent Visitor
  • 2466 Views
  • 5 replies
  • 0 Helpful votes

Hello, I have assigned tags to my AP, it is registered and admin status is Enabled. The radioes had admin Enabled but operational status Down. Even though It is up now so I do not see any SSIDs What may be a reason behind that ?

piotrPaszk by • Level 3
  • 21809 Views
  • 15 replies
  • 0 Helpful votes

9800 WLC          > Existing AP (1800,2800,3800) DNA License Required                               9100 DNA license required 2504, 5520 WLC > Existing AP (1800, 2800, 3800) No DNA license required                               9100 No DNA license re...

Questions by • Level 2
  • 874 Views
  • 1 replies
  • 0 Helpful votes

We are looking to upgrade our C9800-10X10GE modules to C9800-2X40GE modules in our 9800-80s in HA running 17.9.4. The 9800 datasheet states that the modules are hot-swappable. However, when I hot swap them, they don't activate and they don't show up ...

Our guest Wi-Fi is setup to automatically email and text a randomly generated access code to our visitors. When they get the code, it sometimes contains either an uppercase i or lowercase L. I get multiple calls every month with people having trouble...

Lukeatcoors by • Community Member
  • 2179 Views
  • 4 replies
  • 0 Helpful votes

I have noticed logs for our switch ports going up/down several times on random occasions (often days/hours/weeks apart) on our 1815W APs under the following conditions:They are joined to one of three 8540 WLCs running 8.10.183.0 or 8.10.185.3Some are...

Hi all,i have 2 AIR-AP3802I-I-K9 Access Points which was connected directly to the 3504 Controller and worked fine. On last Sunday we moved the controller to our data-center and now the APs are connected through switch.the connection is L2 P2P line s...

gm446 by • Community Member
  • 4497 Views
  • 4 replies
  • 0 Helpful votes

Good day. I have a wireless network consisting of 9800WLC and 9164 APs I have some users experiencing Whatsapp Dropped calls, and I have started looking at roaming, as the culprit. I see under my client Mobility History under Run Latency the followin...

jacovr by • Level 2
  • 2459 Views
  • 1 replies
  • 0 Helpful votes
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