cannot access wlc 9800 by GUI

[annah1]

Hello , 

i cannot access to my wlc via GUI , even it's configured on the CLI

I tried to follow the workaround provided in previous topics but i couldnt because i don't find "crypto pki trustpoint TP-self-signed" in show run even after running ip http server .

Could you please advise ? FYI i can access others wlc where i can find "crypto pki trustpoint TP-self-" , so i believe it might be the issue .

version : 17.3.6

[marce1000]

 - Have a checkup-review of the wlc 9800 configuration with the CLI command show tech wireless ; feed the output into :
                                                                                                     https://cway.cisco.com/wireless-config-analyzer/
      Look for advisories related to your issue (amongst others)

 M.

[Rasika Nayanajith]

Upgrade to 17.9.4 first and then troubleshoot. Not worth staying in 17.3.x unless you have a specific need to be with that code.

HTH
Rasika
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[Leo Laohoo]

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@annah1 wrote:
where i can find "crypto pki trustpoint TP-self-"

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sh run | include crypto pki trustpoint TP-self

[Rich R · Accepted solution]

Refer to the Configuration Best Practices guide for details on how to re-generate the trustpoint if you've accidentally deleted it:
https://www.cisco.com/c/en/us/products/collateral/wireless/catalyst-9800-series-wireless-controllers/guide-c07-743627.html#Securitysettings