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Changing regulatory domain 9120

Hey Folks, 

I have thousands of C9120AXI-D with us in India and we want to use them by exporting them to other countries. Is there any method where we could change the regulatory domain of these AP's and then use it elsewhere?

8 Replies 8

VIP Engager VIP Engager
VIP Engager

don't think so.

-hope this helps-

Kasun Bandara
VIP Advisor VIP Advisor
VIP Advisor

No you cannot.

Please rate this and mark as solution/answer, if this resolved your issue
Good luck

Priming could be done until which AP model?


Can you elaborate ? 

-hope this helps-

We did change the UX models earlier to whatever regulatory domain we wanted using Air Provision, right? Was this method only for the Aironet AP's and why do not we have it on the Catalyst AP's

Hi, UX models are different use case and even new AP's with ROW SKU can be provisioned to work with the country you are deploying. Technically the AP you have will work in any controller deployed any where in the world, but the WLC needs to have India added as a wireless country. (legal compliance must be reviewed by the user, below is just a technical guide)

Configuration -> Wireless -> Access Points -> Country

Then you can change the AP country one at a time using 9120AXi-D using it' advanced configuration tab.

Configuration ==> Wireless ==> Access Points ==> Access Point Name ==>Advanced

you can read the below article by @Rasika Nayanajith written for AireOS, but still most of the limitations and restrictions applies to 9800 when multiple countries configured in the WLC.

great,,thanks for the info but then @Arshad Safrulla coming back to my original question, I have thousands of C9120AXI-D with us in India and we want to use them by exporting them to other countries. Can we do that with just using them in other countries and enabling the country codes in respective location WLC's? I doubt this but would like to know your thoughts on this.

@Rasika Nayanajith Can you help?

Rich R
VIP Advisor VIP Advisor
VIP Advisor

The answer is NO.  Also in most countries it would be illegal to try to do so.

TAC recommended codes for AireOS WLC's
Best Practices for AireOS WLC's
TAC recommended codes for 9800 WLC's
Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
Field Notice: FN-72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Recommended
WARNING - see CSCwd37092 - 2800/3800/4800 series throughput degraded after upgrading to
- The fix for CSCwd37092 is in or rather and for 9800 17.3.6+APSP2 or rather 17.3.7
Field Notice: FN-63942 Lightweight APs and WLCs Fail to Create CAPWAP Connections Due to Certificate
      Expiration - Software Upgrade Recommended
Field Notice: FN-72524 - During Software Upgrade/Downgrade IOS APs Might Remain in Downloading State
     After 4 Dec 2022 Due to Certificate Expiration - Fixed in and 17.3.6+APSP5/17.3.7
     Also fixed in (8.5 mainline) and (8.5 IRCM) if you can't upgrade to 8.10
     TAC confirmed that subordinate Mobility Express APs downloading by TFTP are not affected so ME still works
     Note that and have been deferred (withdrawn) and are effectively unsupported by Cisco
Leo Laohoo's list of bugs affecting 2800/3800/4800/1560 APs
Richard R
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