cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
348
Views
0
Helpful
1
Replies

Cisco 240AP disconnecting MacBooks on a recurring basis

bryand83
Beginner
Beginner

My setup is a Cisco business 250 switch and a Cisco 240AC wireless access point.  The MacBooks on the network are getting periodically disconnected, though they reconnect without any action from the user.  It's enough, however, to interrupt streaming, zoom, etc.  I was able to capture the error for one of the sessions:

 

*spamApTask0: Jun 09 15:15:20.926: %APF-4-MOBILESTATION_NOT_FOUND: apf_api.c:57510 Could not find the mobile xx:xx:xx:xx:xx:xx in internal database

*apfReceiveTask: Jun 09 15:15:20.826: %APF-5-CLIENT_DEAUTHENTICATE: apf_80211.c:4056 Client Deauthenticated: Client MAC: xx:xx:xx:xx:xx:xx, Ip Address: (192.168.99.10), AP Name: wirelessAP, Radio: 5 GHz , WLAN Id: 2, Reason: 1.

*apfReceiveTask: Jun 09 15:15:20.825: %APF-5-CLIENT_DISASSOCIATE: apf_80211.c:4325 Client Disassociated: Client MAC: xx:xx:xx:xx:xx:xx, Ip Address: (192.168.99.10), AP Name: wirelessAP, Radio: 5 GHz , WLAN Id: 2, Reason: 1.

*apfReceiveTask: Jun 09 15:15:20.723: %APF-5-CLIENT_RUN_STATE: apf_foreignap.c:2245 Client Associated: Assigning Ip Address: (192.168.99.14) to Client MAC: 38:f9:d3:72:37:24.

*apfReceiveTask: Jun 09 15:15:20.630: %OSAPI-6-MUTEX_UNLOCK_FAILED: osapi_sem.c:1253 Failed to release a mutual exclusion object. mutex unlock failed, not owned by the calling thread. errcode = Operation not permitted

*apfReceiveTask: Jun 09 15:15:20.630: %OSAPI-6-MUTEX_LOCK_FAILED: osapi_sem.c:1362 Failed to acquire a mutual exclusion object. waitforever: mutex lock operation failed. errcode = Resource deadlock avoided

*Dot1x_NW_MsgTask_0: Jun 09 15:15:20.536: %APF-6-RADIUS_OVERRIDE_DISABLED: apf_ms_radius_override.c:213 Radius overrides disabled, ignoring source 4

*apfMsConnTask_0: Jun 09 15:15:20.520: %APF-5-CLIENT_ASSOCIATE: apf_80211.c:13336 Client Association: Client MAC: xx:xx:xx:xx:xx:xx, AP Name: wirelessAP, Radio: 5 GHz , WLAN Id: 2.

*apfMsConnTask_0: Jun 09 15:15:20.518: %APF-6-USE_DEFAULT_CIPHER_SUITE: apf_rsn_utils.c:3120 Using default settings for Group Management Cipher Suite for mobile 38:f9:d3:72:37:24

*spamApTask0: Jun 09 15:15:17.949: %APF-4-MOBILESTATION_NOT_FOUND: apf_api.c:57510 Could not find the mobile xx:xx:xx:xx:xx:xx in internal database

*apfReceiveTask: Jun 09 15:15:17.850: %APF-5-CLIENT_DEAUTHENTICATE: apf_80211.c:4056 Client Deauthenticated: Client MAC: xx:xx:xx:xx:xx:xx, Ip Address: (192.168.99.14), AP Name: wirelessAP, Radio: 5 GHz , WLAN Id: 2, Reason: 1.

*apfReceiveTask: Jun 09 15:15:17.849: %APF-5-CLIENT_DISASSOCIATE: apf_80211.c:4325 Client Disassociated: Client MAC: xx:xx:xx:xx:xx:xx, Ip Address: (192.168.99.14), AP Name: wirelessAP, Radio: 5 GHz , WLAN Id: 2, Reason: 1.

 

Where can I get some support on this?

1 REPLY 1
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: