07-19-2023 09:16 AM
Hello All,
I have a Cisco 9124D access point that is for some reason unable to turn up beyond 20 dbm, this is in the US regulatory domain. its' a C9124AXD-B. It is being managed by a WLC 9800-80 running 17.3.6. According to the release note this AP should be compatible with this version of code? However I am just trying to survey with it and I am getting some very low RSSI. I have attached some screen shots to this post were you can see the max I am getting is 12dbm. According to the power-chn spread sheet for this model at this channel I should be getting 22dbm at power level 1? I don't plan on operating at power level 1 and I'm just using this for a survey at the moment to get an idea the maximum distance for a green space. Something just seems odd here and I have been scratching my head so I am reaching out to see if anyone has seen this before or something similar?
07-19-2023 09:17 AM
07-19-2023 10:11 AM
- Note sure if this could be to the default policy and site tag(s) being used ; have a checkup review of the WLC 9800-80 configuration with the CLI command show tech wireless and feed the output into :
https://cway.cisco.com/wireless-config-analyzer/
You may also get advisories related to RF settings and behavior , perhaps you find a 'link' to your problem ,
M,
07-19-2023 10:38 AM
I have applied one of our production tags and I got the same results I'll see it the analyzer reveals anything, Thank you
07-19-2023 05:05 PM
Please upgrade to 17.9.3 and try again.
07-19-2023 11:49 PM
Is it the Tx Power level granted automatically or manual?
Check with this command: 'show ap name <APNAMEHERE> config slot 1 | sec Tx Power'
If automatic, try to change it to manual and assign max level to it, sometimes algorythms are not smart enough to do things good, or the way we want to.
07-21-2023 08:14 AM
Here my view on the subject
even if the radio specs say it can transmit at 22dBm, it will (almost) never do so
1) this power is measured at the transmitter output, not at the antenna
2) if you configure the power level to max, the access point will still throttle it down to the max ERP/EIRP for the regulatory domain
3) be aware the access point has multiple radio's and when using beamforming,
the combined EIRP of all the radio's must still comply to the max EIRP of the regulatory domain
4) internal and external antenna (even omnidirectional) have a specified "gain"
this gain of this antenna must also be taken into account when calculating the EIRP
5) an access point with internal antennae will have the same electronics as the external model.
if the antenna gain is 2dBm and the max EIRP is 20dBm then the transmitter power may not be higher than 18dBm
if beamforming of 2 radio's/antennae adds another 2dBm ,then each transmitter may not transmit more then 16dBm
there will be some more rules why the transmitter reduces its power resulting in the 12dBm of your screenshot
the extra power is "reserve" when you use an external antenna PLUS much loss in the cable between access point and antenna
then the transmitter is able compensate for the loss in the cable
-> the access point with internal antennae "knows" it's antenna gain and cable loss and will never transmit at max power
08-15-2023 10:25 AM
Hello Everyone, Update on this, after troubleshooting with TAC I can get the TX power on this AP to go up too about 20 dbm and with the additional antenna gain this is more then acceptable. However this only works on Channels 144 -165, other channels I still can't go above 12 dbm, it's strange for sure and I 'm leaning towards code at this point. I just wanted to know if others have seen something similar and if the fix was code. Also is anyone running a 9124D on channel 40 and getting above 12 dbm TX power (not including antenna again)
08-15-2023 11:56 PM
5GHz is divided into different sub bands each band has it's own max. transmit power
read the full article here WLAN: Maximum Transmission Power (ETSI) | WLAN by german engineering (wordpress.com)
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