Cisco Air-Ap2802I-E-K9 cannot join WLC 3650

[siamwanza58]

Hi,

we have a cisco 3650 switch whch is currently our management switch, we recently bought ten Aironets 2800.

attempt to make them join the 3650 WLC failed. i noticed under license that the APcount evaluation period has expired!

could it be the reason why the APs are falling to join the WLC? 

GW_3650#show license right-to-use summary
License Name Type Count Period left
----------------------------------------------
ipservices permanent N/A Lifetime
apcount eval evaluation 50 Expired

----------------------------------------------

License Level In Use: ipservices
License Level on Reboot: ipservices
Evaluation AP-Count: Enabled
Total AP Count Licenses: 50
AP Count Licenses In-use: 0
AP Count Licenses Remaining: 50

GW_3650#

[marce1000]

 - One of the easiest ways to find out if that is the reason, is to attach a console to an AP and follow the boot process. Look for error messages (e.g.).

 M.

[Cristian Matei]

Hi,

    What does "show license right-to-use summary" say? Do you have a Lifetime for 50 AP licenses, cause probably not. If there are no licenses, fix that. If you have licenses, ensure the LAP's are properly configured to detect the WLC, and log one LAP console output as it boots and tries to reach the WLC:

https://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/97066-dhcp-option-43-00.html

Regards,

Cristian Matei.

[Rasika Nayanajith]

I assume, you got software version 16.3.x or below. Try this command

3650#license right-to-use activate apcount 50 slot 1 acceptEULA 

https://mrncciew.com/2013/09/29/getting-started-with-3850/

HTH

Rasika

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