Re: Cisco AIR3602 - continual reboots - Page 2

SimonWoodcock8849 · ‎05-23-2021

Hi,

I had setup in a test lab a autonomous AIR3602i, running the code version "ap3-g2-k9w7-tar.153-3.J14,tar" - Been fine for about 3 months. Today, one started rebooting continuously - okay, so I had another, powered it up, had a base configuration on, but okay all good. So I configured it as per the first. Just finished, rebooted to test, and that has now started rebooting continuously. Now I'm confused, because I have a third which runs a 'production' network, and that has a different configuration, but works fine!

Anyone seen this behavior before? The two that reboot I can't escape character in to do any diagnostics.continuous reboot, Aironet Access Points

Rich R · ‎06-03-2021

https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

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TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs

Scott Fella · ‎06-03-2021

That would work. Keep in mind that downloading the image might be an issue unless you have a support contract. So hopefully the 5508 you have had a good compatible image.

-Scott
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Leo Laohoo · ‎06-03-2021

The contents of the flash do not show any signs of crashlogs or coredump.

How, exactly, is the AP powered? PoE? Injector? Power brick?