09-01-2020 08:26 PM - edited 07-05-2021 12:28 PM
ello Cisco Community members:
We can not associate an AIR-AP2802I-A-K9 v03 with Cisco 2504 Wireless Controller (PID: AIR-CT2504-K9).
WLC Software Version: 8.0.121.0
AP release: We don´t know what is it
AP MAC Address: A0B4-3988-BFFC
Can you help us?
Any suggestions?
Best regards
Solved! Go to Solution.
09-02-2020 02:52 PM
You need to update you WLC at leat at 8.2.110.0. Thas is the first versión that support 2800 APs.
I recommend you go for 8.5.161.0 is the last stable versión for 2504 and support 2800 APs
09-02-2020 12:05 AM
Console into the AP and post the complete boot-up process.
Post the complete output to the following WLC commands:
sh sysinfo sh time
09-02-2020 02:11 PM
Hello Leo:
Here is the output you requested:
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.0.121.0
Bootloader Version............................... 1.0.16
Field Recovery Image Version..................... 1.0.0
Firmware Version................................. PIC 16.0
Build Type....................................... DATA + WPS
System Name...................................... WLC-KONECTAMED
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 172.20.38.3
IPv6 Address..................................... ::
Last Reset....................................... Software reset
System Up Time................................... 288 days 15 hrs 57 mins 34 secs
System Timezone Location......................... (GMT -5:00) Eastern Time (US and Canada)
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180
--More or (q)uit current module or <ctrl-z> to abort
Configured Country............................... CO - Colombia
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +33 C
External Temperature............................. +37 C
Fan Status....................................... 4600 rpm
State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 8
Number of Active Clients......................... 64
Burned-in MAC Address............................ D0:C2:82:E2:CF:E0
Maximum number of APs supported.................. 75
System Nas-Id.................................... WLC-KONECTAMED
WLC MIC Certificate Types........................ SHA1
(Cisco Controller) >show time
Time............................................. Wed Sep 2 17:07:04 2020
Timezone delta................................... 0:0
Timezone location................................ (GMT -5:00) Eastern Time (US and Canada)
NTP Servers
NTP Polling Interval......................... 3600
Index NTP Key Index NTP Server NTP Msg Auth Status
------- ----------------------------------------------------------------------------------
1 0 172.102.100.234 AUTH DISABLED
2 0 172.102.100.233 AUTH DISABLED
(Cisco Controller) >
Best regards
09-02-2020 02:52 PM
You need to update you WLC at leat at 8.2.110.0. Thas is the first versión that support 2800 APs.
I recommend you go for 8.5.161.0 is the last stable versión for 2504 and support 2800 APs
09-02-2020 12:12 AM
- Check AP-model , versus controller-model compatibility info's with : https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html
(also scrutinize the required controller software versions, if applicable).
M.
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