Cisco Prime Infrastructure patch 2.1.1 - installed or no?

[Gunter]

I’ve reinstalled new Cisco Prime using the newest ISO image version 2.1.0.0.87. After that I installed the patch file (pi211_20140630_01.ubf) for version 2.1.1 and rebooted the server. After that I don’t see any information in CLI that I have version 2.1.1 installed. When I type sh ver I still see version 2.1.0.0.87. The only information which confirm this information is a “Software update” site in GUI interface where status of the patch is "Installed". Is this normal behavior?

Regards

Lukas

[mohanak · Accepted solution]

Patch installed through ubf not showing info in CLI and login page

CSCup78886

Description

Symptom:
After installing the "2.1.1" patch (filename pi211_20140630_01.ubf) for Prime Infrastructure 2.1.0.0.87 through the Administration > Software Update page and issuing an "ncs stop/ncs start" sequence from the CLI, the version information on the Prime Infrastructure login page, the CLI output of "show version" or Help > About pages does not indicate version 2.1.1.

Conditions:

Workaround:
At this time, there is no workaround. Please confirm proper patch installation on the Administration > Software Update page. Column "Installed' with the value "Yes" and column "Pending Restart" with the value "No" indicate that the 2.1.1 patch is indeed correctly installed.

Last Modified:

Jul 22,2014

Status:

Open

Severity:

6 Enhancement

Product:

Network Level Service

Known Affected Releases:

(1)

2.1(1)

[Gunter]

Thank you Mohanak, that's clarify everything.

[Gunter]

I have another problem with HA after patching Prime to version 2.1.1

https://supportforums.cisco.com/discussion/12263956/cisco-prime-infrastructure-patch-211-ha-issue

[Mbykovskyi]

Hi mohanak,

Looks like I have the same issue as described in CSCup78886.

Do you have any updates regarding it?