07-24-2014 02:56 AM - edited 07-05-2021 01:16 AM
I’ve reinstalled new Cisco Prime using the newest ISO image version 2.1.0.0.87. After that I installed the patch file (pi211_20140630_01.ubf) for version 2.1.1 and rebooted the server. After that I don’t see any information in CLI that I have version 2.1.1 installed. When I type sh ver I still see version 2.1.0.0.87. The only information which confirm this information is a “Software update” site in GUI interface where status of the patch is "Installed". Is this normal behavior?
Regards
Lukas
Solved! Go to Solution.
07-24-2014 03:48 AM
Symptom:
After installing the "2.1.1" patch (filename pi211_20140630_01.ubf) for Prime Infrastructure 2.1.0.0.87 through the Administration > Software Update page and issuing an "ncs stop/ncs start" sequence from the CLI, the version information on the Prime Infrastructure login page, the CLI output of "show version" or Help > About pages does not indicate version 2.1.1.
Conditions:
Workaround:
At this time, there is no workaround. Please confirm proper patch installation on the Administration > Software Update page. Column "Installed' with the value "Yes" and column "Pending Restart" with the value "No" indicate that the 2.1.1 patch is indeed correctly installed.
Known Affected Releases: | (1) |
07-24-2014 03:48 AM
Symptom:
After installing the "2.1.1" patch (filename pi211_20140630_01.ubf) for Prime Infrastructure 2.1.0.0.87 through the Administration > Software Update page and issuing an "ncs stop/ncs start" sequence from the CLI, the version information on the Prime Infrastructure login page, the CLI output of "show version" or Help > About pages does not indicate version 2.1.1.
Conditions:
Workaround:
At this time, there is no workaround. Please confirm proper patch installation on the Administration > Software Update page. Column "Installed' with the value "Yes" and column "Pending Restart" with the value "No" indicate that the 2.1.1 patch is indeed correctly installed.
Known Affected Releases: | (1) |
07-24-2014 05:32 AM
Thank you Mohanak, that's clarify everything.
07-24-2014 07:09 AM
I have another problem with HA after patching Prime to version 2.1.1
https://supportforums.cisco.com/discussion/12263956/cisco-prime-infrastructure-patch-211-ha-issue
10-21-2014 09:44 AM
Hi mohanak,
Looks like I have the same issue as described in CSCup78886.
Do you have any updates regarding it?
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