Solved: Cisco Prime Upgradation

Nitheshraj211 · ‎05-06-2019

Hi,

I am facing issue in cisco prime up-gradation from 2.2 to 3.0. Facing error while loading file through FTP server (i.e) Link error. Anyone please help on this.

patoberli · ‎05-06-2019

If you restore the database backup, then it typically also restores the license to the new machine. If that doesn't work, contact cisco licensing for a rehosting of the license, but normally that isn't needed with the virtual Prime.

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patoberli · ‎05-06-2019

What is the exact error message you get?
Can you please output the exact steps you have taken?

Leo Laohoo · ‎05-06-2019

You're better off spinning up a new VM and then import the backup of 2.2 into a freshly built 3.X.

Nitheshraj211 · ‎05-06-2019

Thanks leo. On that case having any problem on license issue.

patoberli · ‎05-06-2019

If you restore the database backup, then it typically also restores the license to the new machine. If that doesn't work, contact cisco licensing for a rehosting of the license, but normally that isn't needed with the virtual Prime.