Cisco Prime Upgradation

[Nitheshraj211]

Hi,

    I am facing issue in cisco prime up-gradation from 2.2 to 3.0. Facing error while loading file through FTP server (i.e) Link error. Anyone please help on this.

[patoberli]

What is the exact error message you get?
Can you please output the exact steps you have taken?

[Leo Laohoo]

You're better off spinning up a new VM and then import the backup of 2.2 into a freshly built 3.X.

[Nitheshraj211]

Thanks leo. On that case having any problem on license issue.

[patoberli · Accepted solution]

If you restore the database backup, then it typically also restores the license to the new machine. If that doesn't work, contact cisco licensing for a rehosting of the license, but normally that isn't needed with the virtual Prime.