05-22-2013 01:32 AM - edited 07-04-2021 12:06 AM
Hello All,
Currently I am using WLC 2504 with Software version 7.0.220.0. I am having some issues with Windows 8 clients they can't connect and I read on couple of review that wlc needs upgrade software.
I checked and latest versin is 7.4 could you please confirm if I can go to this version directly or I have to jump step by step.
Also does any one have a easier way of upgrading the software.
Thanks for your help.
Umar
05-22-2013 02:01 AM
When upgrading, always look at the release notes as it will tell you what is required. You can directly upgrade but you also have to upgrade the FUS image.
Windows 8 reference
https://supportforums.cisco.com/docs/DOC-27213
http://www.cisco.com/en/US/docs/wireless/controller/release/notes/crn74.pdf#page14
There is only one way to upgrade.
Sent from Cisco Technical Support iPhone App
05-22-2013 02:16 AM
Hi Scott,,
Brilliant thanks for your help. I will read the release notes and let you know if I got more questions.
Thanks
05-22-2013 05:49 AM
Sounds good
Sent from Cisco Technical Support iPhone App
08-22-2013 03:19 AM
Any one can help me in downloading the software. or upload file to my ftp server.
08-22-2013 04:46 AM
Hello,
For this, I recommed you to open a TAC case. If the serial number of your device is covered for TAC support, we can provide you with the version that you need.
Best regards,
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide