Convert Catalyst C9130AXI-F Access Points to EWC Failure/Stuck

[anas_id]

I have a Cisco Catalyst C9130AXI-F after convert to Embedded Wireless Controller, the device stopped not responding.

I can't write console commands (stop/stuck).

Access using webGUI (Mozilla, Chrome) also doesn't respond.

I can't click "Finish".

How can I repeat from the beginning for "Convert Catalyst 9100 Access Points to Embedded Wireless Controller"

Thanks

[balaji.bandi]

what is the version of code you using on the AP to convert.

check the matrix :

https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

post complete boot logs here 

[jagan.chowdam]

Resetting Cisco Embedded Wireless Controller on Catalyst Access Points

To reset the controller on Catalyst APs to factory defaults, follow the steps given below:

Procedure

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Step 1	Unplug the Access Point from its power source.
Step 2	Plug in the console cable and open serial session on your computer or laptop.
Step 3	Press and hold the Mode/Reset button on the AP.
Step 4	Plug in the AP back to its power source while still pressing the Mode/Reset button.
Step 5	Continue holding the button until a prompt is displayed in the serial session on your computer or laptop. Note   The console session also displays for how long the button has been pressed. At least 20 seconds of button press is required for a complete restart.

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What to do next

When the AP reboots, use the default credentials Cisco/Cisco to log in.