11-06-2019 03:57 PM - edited 07-05-2021 11:15 AM
Alright community - SAVE ME! I've been looking through all of the documentation and I'm stumped. How do I convert a CAPWAP 4800 to mobility express? I've looked through this: https://www.cisco.com/c/en/us/td/docs/wireless/access_point/mob_exp/810/release_notes/b_ME_RN_810.html#me-supp-ap
and it says it is supported and I've downloaded the correct tar file and issued:
ap-type mobility-express tftp://10.72.222.55/AIR-AP4800-K9-ME-8-10-105-0.tar
I get:
Starting the ME image download...
It may take a few minutes to finish download.
If it is longer, please abort command, check network connection and try again
curl: (71) Error
transfer command failed
Image transfer failed. Please try again
I am sure that the TFTP process is correct because I put another AP on the same subnet and downloaded another image from the same TFTP server without an issue. I'm looking at this:
and it appears that the 4800 is not supported as mobility express? So which is it?
Solved! Go to Solution.
11-06-2019 04:16 PM
From the 4800 data sheet it says it can be a ME controller:
Your commands look correct.
Can you try using ftp instead of TFTP - have found sometimes TFTP struggles with large transfers
Do a show version and see if it says
AP Image type : MOBILITY EXPRESS IMAGE AP Configuration : MOBILITY EXPRESS CAPABLE
Then its already converted
11-06-2019 04:10 PM
11-06-2019 04:34 PM
sho ver
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Compiled Thu May 24 12:50:23 PDT 2018
ROM: Bootstrap program is U-Boot boot loader
BOOTLDR: U-Boot boot loader Version 2013.01-gacaad15 (Aug 18 2019 - 20:12:19)
AP10B3.D6D2.434E uptime is 0 days, 0 hours, 49 minutes
Last reload time : Wed Nov 6 23:43:28 UTC 2019
Last reload reason : reload command
cisco AIR-AP4800-B-K9 ARMv7 Processor rev 1 (v7l) with 1028396/613476K bytes of memory.
Processor board ID FCW2334PFT0
AP Running Image : 8.7.106.0
Primary Boot Image : 8.7.106.0
Backup Boot Image : 0.0.0.0
Primary Boot Image Hash:
Backup Boot Image Hash:
1 Multigigabit Ethernet interfaces
1 Gigabit Ethernet interfaces
3 802.11 Radios
Radio Driver version : 9.0.5.5-W8964
Radio FW version : 9.1.8.1
NSS FW version : 2.4.23
Base ethernet MAC Address : 10:B3:D6:D2:43:4E
Part Number : 73-018776-02
PCA Assembly Number : 000-00000-00
PCA Revision Number :
PCB Serial Number : FOC23327EYK
Top Assembly Part Number : 068-100732-01
Top Assembly Serial Number : FCW2334PFT0
Top Revision Number : B0
Product/Model Number : AIR-AP4800-B-K9
11-06-2019 04:46 PM
Hi Benjmoor
If the AP is an ME AP you should see in the show version:
cisco AIR-AP1852E-UXK9 ARMv7 Processor rev 0 (v71) with 997184/525160K bytes of memory. Processor board ID RFDP2BCR021 AP Running Image : 8.2.100.0 Primary Boot Image : 8.2.100.0 Backup Boot Image : 8.1.106.33 AP Image type : MOBILITY EXPRESS IMAGE AP Configuration : MOBILITY EXPRESS CAPABLE 0 Gigabit Ethernet interfaces 0 802.11 Radios Radio FW version . 1401b63d12113073a3C08aa67f0c039c0 NSS FW version : NSS.AK.1.0.c4-0Z026-E_cust C-1.24160
Given your not seeing it i'm guessing maybe the datasheet is not correct, or the version of that 4800 doesn't support it.
Since I see your a Cisco Employee might be easier for you to reach out to one of the Wireless SEs or TMEs and ask
11-06-2019 04:16 PM
From the 4800 data sheet it says it can be a ME controller:
Your commands look correct.
Can you try using ftp instead of TFTP - have found sometimes TFTP struggles with large transfers
Do a show version and see if it says
AP Image type : MOBILITY EXPRESS IMAGE AP Configuration : MOBILITY EXPRESS CAPABLE
Then its already converted
11-06-2019 04:49 PM
Definitely the FTP vs TFTP - little did I know that was even an option. Thanks for the assistance!
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