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debug client

muhsi_2015
Level 1
Level 1

Hi,

I have done debug  client  mac address  to figure out why the client disconnected  , unfortunately  client disconnected  totally but the logs gaves only 

association request and response 

What is next ? 

Thanks

3 Replies 3

Rasika Nayanajith
VIP Alumni
VIP Alumni

Take a wireless packet capture  & see. Below may be useful

https://mrncciew.com/2014/10/15/wlc-client-debug-part-1/

https://mrncciew.com/2014/10/17/wlc-client-debug-part-2/

Also attach your client debug output & give detail about client device, AP model, software version of WLC

HTH

Rasika

Hi,

I just disabled the wifi  but still in the log there is no trace fro disassociation 

How the log look like if there is disassociation or what is the status code

Client device is an ipad mini ,wlc 5760  03.06.04.E

Thanks 

You should see this Ciscolive presentation, specifically client troubleshooting section.

BRKEWN-3021 : Troubleshooting Converged Access Wireless Deployments

You should be able to watch the recorded session as well

https://www.ciscolive.com/online/connect/sessionDetail.ww?SESSION_ID=82767&backBtn=true

Here is the client status and troubleshooting commands in a nutshell

HTH

Rasika

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