Deployment of 1562E in Mobility Express mode

[wuliting]

I have a 1562E in Mobility Express mode and 2pcs ANT2480 + 2pcs ANT 5180.

My software version is 8.4.100.0 mobility express mode.

I plan to make 2pcs ANT2480 at port 1 & 2. and ANT 5180 at port 3 & 4.

question:

1. Whats the default antenna mode for the AP1562E?

it doesn't show me any antenna mode when I enter command below:

(Cisco Controller) >show ap config general APA023.XXXX.XXXX

2. When I try to config it as single mode: it give me the error.

(Cisco Controller) >config ap antenna-band-mode single APA023.XXXX.XXXX

AP does not support multiple antenna band modes.

3. When I try to disable another two antenna to use for 2.4Ghz or 5GHz, I just couldn't do that.

(Cisco Controller) >config 802.11b 11nSupport antenna APA023.XXXX.XXXX D disable

Invalid Input for Antenna Configurations.

or

(Cisco Controller) >config 802.11a 11nSupport antenna  APA023.9FA9.F2C2 A disable

Antennas must be disabled in D, C, B, A order.

Could anyone please help me?

thank you.

[Ric Beeching]

Possibly this bug? It doesn't list that software version but matches your first error.

https://quickview.cloudapps.cisco.com/quickview/bug/CSCvg35226

Ric

[Ric Beeching]

Looking at your second error, another user had this when troubleshooting and disabled beamforming to fix it:

https://supportforums.cisco.com/t5/other-wireless-mobility-subjects/configuring-antenna-port-parameters/td-p/2057833

[wuliting]

hi ric, thank you for the link, I saw this before too. but I am having problem for not having the service contract.

[patoberli]

Have a look here and pay attention to the part "Customers without a service contract":
https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20171016-wpa
That way you might get an updated release :)