05-08-2012 12:06 AM - edited 07-03-2021 10:07 PM
Hi
Some users raised issue for disconnection while accessing network via wireless. AP model - AIR-AP1131AG-E-K9. Cable connecting to AP is likely not an issue. what should be checked on the wireless lan controller to identify the issue
any comments will be appreciated
Thanks in advance
Vishal
Solved! Go to Solution.
05-12-2012 11:00 PM
Go to the clients, click on the settings for the Wireless NIC.
05-14-2012 11:04 PM
Hi Leo
forcing users to 802.11a/n didnt help. temporary new lenovo machines with updated drivers was provided to users and so far less disconnection noticed. I keep posted on progress.
thank U so much Leo for supporting
thank Scott
thanks
Vishal
05-12-2012 11:57 AM
In order to figure out the reason behind the disconnection you need to have the following outputs collected while reproducing the issue:
debug client
debug ap enable
debug ap command "debug dot11 mgmt event "
debug ap command "debug dot11 mgmt msg"
have the show msglog
show traplog
and point to the affected mac addresses .
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