High ping via AP3802i

[Max5]

Issue: some of AP3802 ping so high.

The wlc 2504 version 8.5.161.0. On the wlc web page-wireless-all aps-ap5~8 both display radio1 is down and not support.

AP Name	Type	interface power inline	SSID	2.4G	5G	PING gateway	PING Internet	Operation
AP1	1832i	15W	test	up	up	1~2stable	20~40 stable	/
AP2	1832i	15W	test	up	up	1~2stable	20~40 stable	/
AP3	1832i	15W	test	up	up	1~2stable	20~40 stable	/
AP4	1832i	15W	test	up	up	1~2stable	20~40 stable	/
AP5	3802i	30W	test	up	down	1~2stable	20~40stable	change cables and interface
AP6	3802i	30W	test	up	down	50~200unstable	75~2000unstable	ditto
AP7	3802i	30W	test	up	down	50~200unstable	75~2000unstable	ditto
AP8	3802i	30W	test	up	down	50~200unstable	75~2000unstable	ditto

[Scott Fella]

Double check the country code on the ap matches what is defined on the wlc.

[Max5]

Yes,I found that products 3802i and 1832i are from different regions.

What can I do now.Add the both codes at wireless-country-selection or  change something in the APs 3802i ?

[Scott Fella]

If you have an ap in a different or try code and you want that ap to join, you need to add the country code in the wlc. This is one of the steps for aps to join.

[Max5]

As you say have been resolved, there is a new problem, the client response is slow while roaming. How to disable the situation where the signal is good but the rate is very low, such as showing that 5Mbps actually cannot access the Internet.