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how do i check which image in 1562E Outdoor AP?

shrijan
Level 1
Level 1

‎12-23-2020 10:33 PM - edited ‎07-05-2021 12:56 PM

Hi,

 

I am totally new in this Wireless MESH. I am having a hard time just to find out very simple thing.

 

Can anyone please let me know:

1) how do i check which image, AP is loading?

 

AP#show version

output:

AP Running Image : 8.5.151.0
Primary Boot Image : 8.5.151.0
Backup Boot Image : 8.5.131.0
1 Gigabit Ethernet interfaces
1 802.11 Radios

 

AP#show flash
Directory of /storage/
total 48
-rw-r--r-- 1 root root 4 Aug 10 14:18 BOOT_COUNT
-rw-r--r-- 1 root root 4 Aug 10 14:18 BOOT_COUNT.reserve
-rw-r--r-- 1 root root 29 Aug 10 14:18 RELOADED_AT_UTC
drwxr-xr-x 3 root root 224 Aug 10 14:19 application
-rw-r--r-- 1 root root 477 Aug 5 08:13 base_capwap_cfg_info
-rw-r--r-- 1 root root 0 Aug 5 07:57 bootloader.log
-rw-r--r-- 1 root root 5 Aug 5 07:57 bootloader_verify.shadow
-rw-r--r-- 1 root root 18 Aug 5 07:57 config
-rw-r--r-- 1 root root 0 Aug 10 14:18 config.local
-rw-r--r-- 1 root root 17 Aug 10 14:19 config.mobexp
drwxr-xr-x 2 root root 760 Aug 10 14:20 cores
drwxr-xr-x 2 root root 320 Aug 5 07:58 dropbear
-rw-r--r-- 1 root root 264 Aug 10 12:49 last_good_uplink_config
drwxr-xr-x 2 root root 160 Dec 23 2018 lists
-rw-r--r-- 1 root root 63 Dec 23 2018 part1_info.ver
-rw-r--r-- 1 root root 63 Oct 29 2019 part2_info.ver
-rw-r--r-- 1 root root 4096 Aug 10 14:24 random_seed
-rw-r--r-- 1 root root 3 Aug 5 07:57 rxtx_mode
-rw-r--r-- 1 root root 0 Aug 5 07:58 sensord_CSPRNG0
drwxr-xr-x 3 1 root 224 Dec 23 2018 support
drwxr-xr-x 2 root root 2200 Aug 10 14:19 syslogs
---------------------------------------------------------------------------
Filesystem Size Used Available Use% Mounted on
flash 57.5M 2.4M 52.1M 4% /storage

 

 

Thanks..

shrijan

0 Helpful
36 Replies 36

Leo Laohoo
Hall of Fame
Hall of Fame

‎12-23-2020 10:41 PM

@shrijan wrote:

AP Running Image : 8.5.151.0
Primary Boot Image : 8.5.151.0

AP has loaded a firmware which is "compatible" to a WLC running 8.5.151.0, which is also the Primary Boot Image.

0 Helpful

shrijan
Level 1
Level 1
In response to Leo Laohoo

‎12-23-2020 10:50 PM

Hi Leo,

 

Thank you for your info..

 

Can you please tell me how do i upgrade the image manually? By CLI..

 

Thanks..

Regards,

shrijan

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Leo Laohoo
Hall of Fame
Hall of Fame
In response to shrijan

‎12-23-2020 11:38 PM

@shrijan wrote:

Can you please tell me how do i upgrade the image manually? By CLI..

What are you trying to accomplish? 

The firmware of each individual AP is dictated by the WLC.  
Potentially, you "can" upgrade the firmware of the AP but the WLC manages the firmware of each AP.

shrijan
Level 1
Level 1
In response to Leo Laohoo

‎12-24-2020 01:50 AM

Hi Leo,

 

Actually My 1562E AP is not joining WLC. And it is showing an error like “{watchdogd} Process capwapd no heartbeat for 60s Error on 1560”..

So I’m thinking if I can upgrade the image of this AP manually through CLI, May be it will join WLC.. is it possible to upgrade by CLI? If yes how shall I do it..??

 

Thanks

Regards

shrijan

0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame
In response to shrijan

‎12-24-2020 06:05 AM

Console into the AP and reboot the AP.  Post the entire bootup process. 

Post the complete output to the following WLC commands: 

sh sysinfo 
sh time
0 Helpful

shrijan
Level 1
Level 1
In response to Leo Laohoo

‎12-28-2020 10:02 PM

Hi Leo,

 

Sorry for the late response..

 

Please kindly find the attached file as per your request.

 

Thanks.

 

regards,

shrijan

Preview file
13 KB
Preview file
34 KB
Preview file
15 KB
0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame
In response to shrijan

‎12-28-2020 10:45 PM

@shrijan wrote:
Configured Country............................... Multiple Countries : PR,US

[*08/15/2020 01:01:32.4209] Active version: 8.5.151.0
[*08/15/2020 01:01:32.4221] Backup version: 8.5.131.0

Factory reset the AP and connect the AP to a wired network.  

Look at the time and date of the AP's logs.  This means the AP has never "reached" the WLC.  Has other APs worked?

@shrijan wrote:
[*08/15/2020 01:03:15.4389] Discovery response from MWAR ''running version 0.0.0.0 is rejected.
[*08/15/2020 01:03:15.4389] Failed to decode discovery response(status = 4).
[*08/15/2020 01:03:15.4389] CAPWAP SM handler: Failed to process message type 2 state 2.
[*08/15/2020 01:03:15.4390] Failed to handle capwap control message from controller -status 4
[*08/15/2020 01:03:15.4390] Failed to process unencrypted capwap packet 0xed1000 from 10.155.96.10

CSCvh85082

0 Helpful

shrijan
Level 1
Level 1
In response to Leo Laohoo

‎12-29-2020 05:55 AM

Hi Leo,

 

Factory reset the AP and connect the AP to a wired network.  >>> I have already tried to reset to the factory settings and connected the AP with wired network but did not join WLC..

 

Look at the time and date of the AP's logs.  This means the AP has never "reached" the WLC.  Has other APs worked?

Other APs are working fine.. let say currently i have more 10 outdoor and 5 indoor APs.

 

Thanks.

Regards,

shrijan

 

 

 

0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame
In response to shrijan

‎12-29-2020 06:52 AM

Post the complete output to the following command: 

sh capwap client rcb
0 Helpful

shrijan
Level 1
Level 1
In response to Leo Laohoo

‎12-29-2020 10:09 PM

Hi Leo,

 

Please find the output below:

 

AP70B3.1706.B9F8#sh capwap client rcb
AdminState : ADMIN_ENABLED
OperationState : DISCOVERY
Name : AP70B3.1706.B9F8
SwVer : 8.5.151.0
HwVer : 1.0.0.0
MwarApMgrIp : ::
MwarName :
MwarHwVer : 0.0.0.0
Location : default location
ApMode : Local
ApSubMode : Not Configured
CAPWAP Path MTU : 576
CAPWAP UDP-Lite : Enabled
IP Prefer-mode : IPv4
AP Link DTLS Encryption : OFF
AP TCP MSS Adjust : Disabled
LinkAuditing : disabled
AP Group Name : default-group
Cisco Trustsec Config
AP Inline Tagging Mode : Disabled
AP Sgacl Enforcement : Disabled
AP Override Status : Disabled
AP70B3.1706.B9F8#

 

thanks.

 

Regards

shrijan

0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame
In response to shrijan

‎12-29-2020 11:40 PM

@shrijan wrote:

CAPWAP Path MTU : 576

WTF? 

Can you enter the following command into the AP: 

capwap ap erase all
0 Helpful

shrijan
Level 1
Level 1
In response to Leo Laohoo

‎12-30-2020 12:42 AM

hehe.. i knoww..

 

so after erase command do you want the reload output again or any other output?

 

Thanks.

regards,

shrijan

0 Helpful

shrijan
Level 1
Level 1
In response to shrijan

‎12-30-2020 12:47 AM

Hi Leo,

 

Just for your info i have attached the reload log messages after the erase command.

 

Thanks.

 

Regards

shrijan

Preview file
25 KB
0 Helpful

shrijan
Level 1
Level 1
In response to shrijan

‎12-30-2020 12:48 AM

and show capwap client rcb output too:

 

AP70B3.1706.B9F8#show capwap client rcb
AdminState : ADMIN_ENABLED
OperationState : DISCOVERY
Name : AP70B3.1706.B9F8
SwVer : 8.5.151.0
HwVer : 1.0.0.0
MwarApMgrIp : ::
MwarName :
MwarHwVer : 0.0.0.0
Location : default location
ApMode : Local
ApSubMode : Not Configured
CAPWAP Path MTU : 576
CAPWAP UDP-Lite : Enabled
IP Prefer-mode : IPv4
AP Link DTLS Encryption : OFF
AP TCP MSS Adjust : Disabled
LinkAuditing : disabled
AP Group Name : default-group
Cisco Trustsec Config
AP Inline Tagging Mode : Disabled
AP Sgacl Enforcement : Disabled
AP Override Status : Disabled
AP70B3.1706.B9F8#

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