How to find out my product warranty.

viplnetwork · ‎05-10-2023

We have two Cisco Meraki and need to renew these devices. Please help with this request.

marce1000 · ‎05-10-2023

- Use this app : https://cway.cisco.com/sncheck/

M.

-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

Rich R · ‎05-12-2023

I've just checked that for Meraki (it works for Cisco products) but for Meraki it only shows product end of sale and end of support dates not warranty or contract coverage.

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Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
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TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.190.0, latest 9800 releases, 8.5.182.11 (8.5 mainline) and 8.5.182.108 (8.5 IRCM)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs

balaji.bandi · ‎05-11-2023

meraki dashboard should have that information as i recollect

or check below :

https://connectthedots.cisco.com/connectdots/serviceWarrantyFinderRequest?fl=sf#.

BB

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Rich R · ‎05-12-2023

Connect Dots only gives overall service options for a product @balaji.bandi not device specific info.

------------------------------
Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.190.0, latest 9800 releases, 8.5.182.11 (8.5 mainline) and 8.5.182.108 (8.5 IRCM)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs

Rich R · ‎05-12-2023

The license info is on the Meraki dashboard Organization -> Configure -> License Info

Also see https://documentation.meraki.com/General_Administration/Licensing/Meraki_Licensing_FAQs for other questions.

------------------------------
Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.190.0, latest 9800 releases, 8.5.182.11 (8.5 mainline) and 8.5.182.108 (8.5 IRCM)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs