Re: I'm trying to install anew outdoor AP but its not joining the WLC - Page 2

okezkid3 · ‎02-02-2024

I'm trying to install anew outdoor AP (4c:e1:75:4b:f1:20) but its not joining the WLC

Here is the log, I couldn't console into it aswell,

*spamApTask3: Feb 02 10:12:37.218: d8:b1:90:6e:ca:f0 WTP Event Response sent to 10.10.75.169:47418

*spamApTask2: Feb 02 10:12:39.692: 4c:e1:75:4b:f0:d0 DTLS connection not found, creating new connection for 10:10:75:189 (65293) 10:10:75:130 (5246)

*spamApTask2: Feb 02 10:12:40.005: acDtlsPlumbControlPlaneKeys: lrad:10.10.75.189(65293) mwar:10.10.75.130(5246)

*spamApTask2: Feb 02 10:12:40.005: 4c:e1:75:4b:f0:d0 Allocated index from main list, Index: 63

*spamApTask2: Feb 02 10:12:40.005: 4c:e1:75:4b:f0:d0 Using CipherSuite AES128-SHA
*spamApTask2: Feb 02 10:12:40.006: 4c:e1:75:4b:f0:d0 DTLS keys for Control Plane are plumbed successfully for AP 10.10.75.189. Index 64

*spamApTask7: Feb 02 10:12:40.006: 4c:e1:75:4b:f0:d0 DTLS Session established server (10.10.75.130:5246), client (10.10.75.189:65293)
*spamApTask7: Feb 02 10:12:40.007: 4c:e1:75:4b:f0:d0 Starting wait join timer for AP: 10.10.75.189:65293

*spamApTask2: Feb 02 10:12:40.010: 4c:e1:75:4b:f1:20 Join Request from 10.10.75.189:65293

*spamApTask2: Feb 02 10:12:40.011: 4c:e1:75:4b:f0:d0 Deleting AP entry 10.10.75.189:65293 from temporary database.
*spamApTask2: Feb 02 10:12:40.011: 4c:e1:75:4b:f1:20 Dropping request or response packet to AP :10.10.75.189 (65293) by Controller: 10.10.75.130 (5246), message Capwap_wtp_event_response, state Capwap_no_state

*spamApTask2: Feb 02 10:12:40.011: 4c:e1:75:4b:f1:20 Message type Capwap_wtp_event_response is not allowed to send in state Capwap_no_state for AP 10.10.75.189

*spamApTask2: Feb 02 10:12:40.011: 4c:e1:75:4b:f0:d0 spamProcessJoinRequest : RAP, Check MAC filter

*spamApTask2: Feb 02 10:12:40.012: 4c:e1:75:4b:f1:20 In AAA state 'Idle' for AP 4c:e1:75:4b:f1:20
*spamApTask2: Feb 02 10:12:40.012: 4c:e1:75:4b:f0:d0 Mesh AP username 4ce1754bf0d0.
*spamApTask0: Feb 02 10:12:40.013: 4c:e1:75:4b:f1:20 Join Version: = 134581248

*spamApTask0: Feb 02 10:12:40.013: apModel: AIR-AP1572EAC-E-K9

*spamApTask0: Feb 02 10:12:40.013: apType = 43 apModel: AIR-AP1572EAC-E-K9

*spamApTask0: Feb 02 10:12:40.013: apType: Ox2b bundleApImageVer: 8.2.130.0
*spamApTask0: Feb 02 10:12:40.013: version:8 release:2 maint:130 build:0
*spamApTask0: Feb 02 10:12:40.013: 4c:e1:75:4b:f1:20 Join resp: CAPWAP Maximum Msg element len = 91

*spamApTask2: Feb 02 10:12:40.013: 4c:e1:75:4b:f1:20 Join Request failed!

*spamApTask2: Feb 02 10:12:40.013: 4c:e1:75:4b:f1:20 State machine handler: Failed to process msg type = 3 state = 0 from 10.10.75.189:65293

*spamApTask2: Feb 02 10:12:40.013: 4c:e1:75:4b:f0:d0 Failed to parse CAPWAP packet from 10.10.75.189:65293

*spamApTask0: Feb 02 10:12:40.013: 4c:e1:75:4b:f1:20 Join Response sent to 0.0.0.0:65293

*spamApTask0: Feb 02 10:12:40.013: 4c:e1:75:4b:f1:20 CAPWAP State: Join

*spamApTask0: Feb 02 10:12:40.013: 4c:e1:75:4b:f1:20 capwap_ac_platform.c:2003 - Operation State 0 ===> 4
*apfReceiveTask: Feb 02 10:12:40.013: 4c:e1:75:4b:f1:20 Register LWAPP event for AP 4c:e1:75:4b:f1:20 slot 0
*apfReceiveTask: Feb 02 10:12:40.014: apModel: AIR-AP1572EAC-E-K9

*apfReceiveTask: Feb 02 10:12:40.014: WARP IEs: (12)

*apfReceiveTask: Feb 02 10:12:40.014: [0000] dd 0a 00 c0 b9 01 00 00 00 08 01 01

*apfReceiveTask: Feb 02 10:12:40.014: Wlan Feature status 0 for AP:4c:e1:75:4b:f1:20 (slotID 0)
*apfReceiveTask: Feb 02 10:12:40.014: Split tunnel status (Disabled) encoded in the vap payload for WLAN(1), AP:4c:e1:75:4b:f1:20 (slotID 0)
*apfReceiveTask: Feb 02 10:12:40.014: apModel: AIR-AP1572EAC-E-K9

*apfReceiveTask: Feb 02 10:12:40.014: WARP IEs: (12)

*apfReceiveTask: Feb 02 10:12:40.014: [0000] dd 0a 00 c0 b9 01 00 00 00 08 01 01

*apfReceiveTask: Feb 02 10:12:40.014: Split tunnel status (Disabled) encoded in the vap payload for WLAN(4), AP:4c:e1:75:4b:f1:20 (slotID 0)
*apfReceiveTask: Feb 02 10:12:40.014: apModel: AIR-AP1572EAC-E-K9

*apfReceiveTask: Feb 02 10:12:40.014: WARP IEs: (12)

*apfReceiveTask: Feb 02 10:12:40.014: [0000] dd 0a 00 c0 b9 01 00 00 00 08 01 01

*apfReceiveTask: Feb 02 10:12:40.014: Wlan Feature status 0 for AP:4c:e1:75:4b:f1:20 (slotID 0)
*apfReceiveTask: Feb 02 10:12:40.014: Split tunnel status (Disabled) encoded in the vap payload for WLAN(5), AP:4c:e1:75:4b:f1:20 (slotID 0)
*apfReceiveTask: Feb 02 10:12:40.015: 4c:e1:75:4b:f1:20 Register LWAPP event for AP 4c:e1:75:4b:f1:20 slot 1
*apfReceiveTask: Feb 02 10:12:40.015: apModel: AIR-AP1572EAC-E-K9

*apfReceiveTask: Feb 02 10:12:40.015: WARP IEs: (12)

*apfReceiveTask: Feb 02 10:12:40.015: [0000] dd 0a 00 c0 b9 01 00 00 00 08 01 01

*apfReceiveTask: Feb 02 10:12:40.015: Wlan Feature status 0 for AP:4c:e1:75:4b:f1:20 (slotID 1)
*apfReceiveTask: Feb 02 10:12:40.015: Split tunnel status (Disabled) encoded in the vap payload for WLAN(1), AP:4c:e1:75:4b:f1:20 (slotID 1)
*apfReceiveTask: Feb 02 10:12:40.015: apModel: AIR-AP1572EAC-E-K9

*apfReceiveTask: Feb 02 10:12:40.015: WARP IEs: (12)

*apfReceiveTask: Feb 02 10:12:40.015: [0000] dd 0a 00 c0 b9 01 00 00 00 08 01 01

*apfReceiveTask: Feb 02 10:12:40.016: Wlan Feature status 0 for AP:4c:e1:75:4b:f1:20 (slotID 1)
*apfReceiveTask: Feb 02 10:12:40.016: Split tunnel status (Disabled) encoded in the vap payload for WLAN(4), AP:4c:e1:75:4b:f1:20 (slotID 1)
*apfReceiveTask: Feb 02 10:12:40.016: apModel: AIR-AP1572EAC-E-K9

*apfReceiveTask: Feb 02 10:12:40.016: WARP IEs: (12)

*apfReceiveTask: Feb 02 10:12:40.016: [0000] dd 0a 00 c0 b9 01 00 00 00 08 01 01

*apfReceiveTask: Feb 02 10:12:40.016: Split tunnel status (Disabled) encoded in the vap payload for WLAN(5), AP:4c:e1:75:4b:f1:20 (slotID 1)
*spamApTask2: Feb 02 10:12:40.029: 4c:e1:75:4b:f1:20 Image data Request from 10.10.75.189:65293

*spamApTask2: Feb 02 10:12:40.029: 4c:e1:75:4b:f1:20 CAPWAP State: Image Data

*spamApTask2: Feb 02 10:12:40.029: 4c:e1:75:4b:f1:20 Setting MTU to 1485
*spamApTask2: Feb 02 10:12:40.029: 4c:e1:75:4b:f1:20 capwap_ac_sm.c:5603 - Operation State 4 ===> 5
*spamApTask2: Feb 02 10:12:40.030: 4c:e1:75:4b:f1:20 Image Data Request sent to 10:10:75:189:65293

*spamApTask2: Feb 02 10:12:40.083: 4c:e1:75:4b:f1:20 Image data Response from 10.10.75.189:65293

okezkid3 · ‎02-06-2024

Thank you so much this was helpful.
But I'm still having the issue if it not broadcasting SSID
How can I go about the upgrade of the WLC?
Where can i get the version and the APs that the version is compatable with

Rich R · ‎02-06-2024

> How can I go about the upgrade of the WLC?
> Where can i get the version and the APs that the version is compatable with?
- What is the exact model of WLC? (5508 or 5520)
- What AP models do you have?

The link to 8.5.182.11 is in my signature below.
The compatibility matrix is also in my signature below and @marce1000 has also provided it!
https://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/68835-wlc-upgrade.html
https://www.cisco.com/c/en/us/td/docs/wireless/controller/8-5/config-guide/b_cg85/managing_software.html

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Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
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TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390

marce1000 · ‎02-02-2024

- Check if all compatibilities constraints 'are green' : https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '