11-05-2023 10:49 AM
I recently upgraded a 9800 WLC from IOS XE 17.9.3 to 17.9.4a. After that, I've noticed that the lobby ambassador account can't log in. The login page displays normally, and I can enter the username/password, but then I get an error page:
If I log in as a WLC admin user, everything works fine.
I've checked the web server logs after a failed login attempt, and I noticed these lines:
However, I don't know whether it's a problem with the script itself or just with the arguments that are being passed to that script. Either way, it looks like a bug in the WLC software.
Searching the community, I've seen some similar issues with older versions:
WLC And Lobby Ambassador - Cisco Community
Solved: URL fail when access by Lobby-Admin - Cisco Community
Those were solved by an upgrade or by specifying a different URL. However, I can't find anything similar for this version. Is anyone else having the same problem?
Solved! Go to Solution.
11-20-2023 04:02 AM
> I see that it is still not a recommended version
TAC and BU will normally allow at least 4-6 weeks of stable customer deployments before a release is recommended or gold star.
I have 17.12.2 running on my 9120 EWC already.
01-11-2024 09:37 AM
Looking at the bug report, they now list 4 fixed versions:
I assume that the 2nd and 4th options are the same, but neither of them are available for download yet.
17.9.4 and 17.9.4a are still the recommended versions. However, I've now upgraded my WLC to 17.12.2 and that fixed the problem. I haven't seen any other issues since the upgrade, so I recommend that to anyone else who's having the same problem.
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