Move ap from one controller to another
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04-05-2022 10:40 AM
Hello.
We are in the process of moving a bunch of access points from an old supplier to us as a new supplier.
The old supplier does have a WLC which "holds" all of the access points.
I set up a new 9800 WLC, and tried to move one of the access points to the L2 subnet where I have configured the wireless management network. I also created DHCP option 43 on the DHCP server thats distributes ip addresses for the access points. (I moved on of the access points from the "old" management network to the newly created one.
I could not get the access point to join my controller even though it got the DHCP option 43. It said something about a certificate error.
So my thoughts was to reset the AP, which I did with the MODE button.
The ap joined my controller. All good so far.
So now I need to get all of the other access points over to my new controller. The problem is that some of the access points are mounted 50 meters above ground and VERY hard to get physical access to.
My thoughts was that the old supplier enabled SSH on the access points, which they did, and after that I could reset them via SSH.
But no luck. The access points doesnt have the write/erase or any of those commands.
So my question is basically: Do I need to access the access points physically and press the MODE button to reset them, or is there some way to do it from the access points ssh? If so, how?
Remember I dont have access to the old suppliers WLC.
The access points is a mix between 1702 and 2802, and running boot version 15.3.0.0 and software version 17.3.4.40
Many thanks in advance.
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04-07-2022 07:33 AM - edited 04-07-2022 07:33 AM
@balaji.bandi beat me to it but the specific section you need is: https://www.cisco.com/c/en/us/support/docs/wireless/aironet-1200-series/99763-reset-lwappconfig-lap.html#anc10
1702 is IOS
2802 is ClickOS (also referred to as COS)
Different commands on each type of AP OS.
As long as you're in enable mode they should work.
Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390
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04-07-2022 07:53 AM
I am not sure why none of these commands work. But I am in enable mode.
I got the commands to work from my controller, but not with ssh into the ap.
And I dont have access to the previous suppliers controller, so it seems like the only method is to physical reset the ap.
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04-07-2022 08:26 AM
Are you sure they're running CAPWAP images not IOS (1602) or ME (2802)?
What does "show ver" show for each?
Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390
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03-27-2024 08:15 AM
I struggled to find an answer to this as well. I want to move the access points without having to reset them, minimizing down time. I read in forums to shut down port-channels to the primary controller to make the access points go over the secondary controller. Yank the cabling. Even saw a post that said put an ACL up stream switch to block traffic to the controller you want to move away from.
I had the issue that I kept entering the HA commands in the CLI, but it would never actually reflect it in the GUI.
Example:
ap name wap-7-netlab-9120-01-oh controller primary wlc-7-netlab-9800-whq-02-oh 172.16.200.8
ap name wap-7-netlab-9120-01-oh controller secondary wlc-7-netlab-9800-whq-01-oh 172.16.200.6
This seem to fail for me because I already had entries set in my HA settings. If you try to make changes in the GUI you will get a message like this
Therefore, the best way I found to get the access points move the way I wanted was using "no" commands.
Example:
ap name wap-7-netlab-9120-01-oh no controller primary wlc-7-netlab-9800-whq-01-oh 172.16.200.6
ap name wap-7-netlab-9120-01-oh no controller secondary wlc-7-netlab-9800-whq-02-oh 172.16.200.8
Then enter the commands I wanted. After this the access points migrated without having to be reset.
Example:
ap name wap-7-netlab-9120-01-oh controller primary wlc-7-netlab-9800-whq-02-oh 172.16.200.8
ap name wap-7-netlab-9120-01-oh controller secondary wlc-7-netlab-9800-whq-01-oh 172.16.200.6
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03-28-2024 01:04 AM
172.16.200.6
The error you getting, you providing both same address, in real world WLC will have 2 different IP addresses
If you like to use only 1 then use only 1 and submit that should work and reboot the AP to join new controller
AP need to reboot to join new WLC, that will cause users connected will disconnect, if no roaming available.

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