Password Problem with RV340W

[dgrazulis@qcc.mass.edu]

I just got a Cisco RV340W Umbrella.  In trying to set it up the directions say that both the username and password are cisco.

When I go to the address listed (192.168.1.1) and enter the given passwords I get an error stating that they are incorrect.  I've tried the reset button but get the same results.

Any Suggestions?

[balaji.bandi]

STEP5. Enter the username and password. The default username is Cisco. The default password is cisco. Passwords are case-sensitive.

[dgrazulis@qcc.mass.edu]

This doesn't help as by entering the default username (cisco) and the default password (cisco) generates the same error - Invalid username/password.

[balaji.bandi]

Try a different browser? see if that can make any difference. Can you post the screenshot what is the error you getting?

[dgrazulis@qcc.mass.edu]

I've tried both Firefox and Edge. I get to the login screen, enter the default username nd password (both are cisco in lowercase) and iI get an error stating the username and/or password are incorrect. I've tried the Reset but still get the error.

[Rich R]

Then contact Cisco support or your supplier for assistance.